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Equality, Diversity and Inclusion Manager

Equality, Diversity and Inclusion Manager

TouchstoneLeeds
30+ days ago
Salary
£43,742.00–£50,056.00 yearly
Job type
  • Permanent
Job description

Job summary

Touchstone is amulti-award-winning mental health and wellbeing charity operating incommunities across Yorkshire. Touchstoneunderstands that we can only deliver excellence to the people we serve if thepeople we recruit are happy, empowered, supported to reach their potential andtrusted to lead.

The Leeds Mental Wellbeing Service (LMWS) andits partners are committed to ensuring that all service provision is accessibleand fairly meets the diverse needs of all people who use the service. All partners in the LMWS recognise theunderlying inequalities that exist in the health system and wider society. Addressing health inequalities is a priorityfor the service and this is directed by a service-wide Health Inequalities ActionPlan which is owned by the LMWS Partnership Board.

This role will provide leadershipand effective management of all equality, diversity, inclusion, andco-production activity enabling improved accessibility and equality ofopportunity for all stakeholders across the LMWS service.

Information Session : Wednesday11 September, 1 : 30pm via MS Teams

To attend, please email :

CLOSING DATE : Sunday 22 September 2024

Interviewswill be held on : Thursday 03 October 2024

Contact details :

Main duties of the job

This role will provide leadership and effective management of all equality, diversity, inclusion, and co-production activity enabling improved accessibility and equality of opportunity for all stakeholders across the LMWS service.

About us

Touchstone is a multi-award-winning mental health and wellbeing charity operating in communities across Yorkshire. Touchstone understands that we can only deliver excellence to the people we serve if the people we recruit are happy, empowered, supported to reach their potential and trusted to lead.

As an employee of Touchstone, all successfulapplicants continually benefit from the following :

Personal wellbeing budget

28 days annual leave (rising to 31 after 2years) + 8 bank holidays (pro-rata)

Agile working opportunities

Cycle to work scheme

Access to counselling and 24 / 7 confidentialstaff Mindful Employer helpline

Health and wellbeing and fun organisationalstaff away days

Inclusive maternity and parental policies andpay

A full range of staff and peer supportnetworks

Additional day of leave for a celebration day

Learningand personal development opportunities

Touchstone is an equal opportunities organisation, anequal rights employer and applications are welcome from all sections of thecommunity, particularly, BME and LGB and Trans communities and / or people withdisabilities who are under-represented within Touchstone. Further informationcan be obtained from our equal opportunities policy.

Job description

Job responsibilities

The job may include some weekend and evening work.

Background

Leeds Mental Wellbeing Service is a partnership of 11 providers that providessupport and psychological therapies for common mental health problems to thoseaged 17 and over who are registered with a Leeds servicecomprises :

The LeedsMental Wellbeing Service (LMWS) and its partners are committed to ensuring thatall service provision is accessible and fairly meets the diverse needs of allpeople who use the service. All partnersin the LMWS recognise the underlying inequalities that exist in the healthsystem and wider society. Addressinghealth inequalities is a priority for the service and this is directed by aservice-wide Health Inequalities Action Plan which is owned by the LMWSPartnership Board.

PURPOSE OF THE JOB

To provideleadership and effective management of all equality, diversity, inclusion, and co-productionactivity enabling improved accessibility and equality of opportunity for allstakeholders across the LMWS service.

KEY DUTIES / RESPONSIBLITIES

1.To lead on, manage and annually review the servicesHealth Equity Action Plan in collaboration with the LMWS Board.

2.Within the Health Equity action plan, there will bea focus on four elements which are; Leadership, Workforce, Service Delivery andPopulation Health

3.To ensure the LMWS Board is supported to embedCo-Production principles into decision making and to effectively facilitate theengagement and involvement of the LMWS Co-Production Network.

4. To lead, motivate, develop and coachstaff within the Coproduction team and a team of Inclusion officers. .

5. To ensure the service has robustarrangements in place to capture, analyse and act on equality monitoring datato inform service improvements and employment best practice.

6. To write and present annual diversityaudit reports covering employment and service delivery.

7. To Chair and lead on working / sub / task& finish groups as directed by the LMWS Board.

8. To work closely with all Clustermanagers and their teams to ensure consistency of approach and be the point ofcontact for expert advice including the delivery of briefing sessions.

9. To draft relevant policies, proceduresand strategies as directed by the LMWS Board or line manager.

10. To draft and present contractmonitoring / performance reports to the commissioner on work related to healthinequalities, peer support and co-production.

11. To work in partnership with HR and StrategicDelivery / Operational Delivery colleagues to inform inclusive staff recruitment,retention and development strategies.

12. To deliver and facilitate learning andtraining sessions as directed by the Partnership Board, the Strategic DeliveryGroup / Operational Delivery Group.

13. To deliver induction seminars to theLMWS workforce outlining the work that the Inclusion Team deliver within LMWS.

14. To lead on specified projects / developmentwork as directed by the LMWS Board / Strategic Delivery Group and line manager.

15. To support the service to lead on andfacilitate service user consultation and involvement activities.

16. To develop links, relationships andalliances with organisations in the city representing protectedcharacteristic groups and diverse communities.

17. To represent the service on local,regional and national equality / diversity / health inequalities networks / forums.

18. To support development of protectedcharacteristics staff support and network groups through the InclusionCoordinator role

19. To keep up to date and share knowledgearound current legislative, public policy and best practice advice and guidanceon equality, diversity and inclusion matters.

MANAGING STAFF

1. To provide day to day leadership to theteam of paid staff in line with Touchstones policies. To ensure that staff carry out the key tasksexpected of them.

2. To carry out regularly supervisions andannual Touchstone employee appraisals. Monitor individual performance againstagreed targets.

3. To conduct regular Training NeedsAnalyses with all employees in the team.

4. To ensure that employees adhere toTouchstones policies and procedures.

5. To lead and participate in therecruitment, selection and induction of Touchstone employees as appropriate.

SERVICE DEVELOPMENT

1.To maintain an up-to-date knowledge of equality,diversity, inclusion and co-

production and to apply thisknowledge to the needs of the LMWS service

2.To develop and maintain a cohesive service teamthat meets the needs of the

LMWS service and its partners.

FINANCE

1.To effectively manage delegated budgets and ensureall purchasing is undertaken in accordance with Touchstones expectations.

2.To ensure that premises are well maintained andcomply with relevant legislation and regulations.

GENERAL

1. To actively promote and provide information aboutthe LMWS service and equal opportunities best practice to other Touchstoneservices and to people / agencies with an interest in the work of the To be inducted, supervised, performance monitoredand appraised in line with theorganisations performance management policies and procedures.

3. To be responsible for personal learningand development where appropriate and undertake training, both mandatory andoptional, to increase knowledge, skills and awareness.

4. To provide monitoring information andreports as part of funding and organisational requirements and for the Board ofTrustees as requested by Touchstone management.

5. To be aware of and employ the generalpractices of Touchstones health and safety policy and ensure these are adheredto at all times.

6. To operate within the values, aims,policies and practices of Touchstone at all times and to be committed to andpromote the organisations equal opportunities and anti-discriminatorypolicies.

7. To keep the Operations Director informedof serious incidents, safeguarding

issues,health & safety concerns, financial issues, service user and staff welfare

issues.

8.Tobe aware of and employ the general practices of organisational Safeguarding andHealth and Safety policies and ensure these are adhered to at all times.

9. To ensure that appropriate monitoringand evaluation systems are set up and

maintained.This includes the development of new record keeping systems, analysinginformation and compiling reports based on qualitative and quantitativemonitoring and evaluation data as required by commissioners andTouchstone.

10. To lead on the development andmaintenance of links with public and voluntary

sectorpartners.

11. To always work aspart of a team. This includes workingwith other staff,

attending team and staff meetings and developing ateamwork approach to all

aspects of the work.

12. To ensure information is dealt with inaccordance with Touchstones policies

aroundGDPR, Confidentiality, Communications, Internet, Email and

Telecommunicationsand steps are taken to ensure that confidential information is secure volunteerand service user data.

13. To ensure that Data Protection, Health& Safety, Complaints Handling and Corporate Governance requirements aremet.

14. To undertake out of hours and weekendwork as required by the service.

15. To undertake any other duties asdirected by the Operations Director, in line with the responsibilities of thispost.

August2024

Person Specification

Qualifications

Essential

  • NVQ Level 5 in Management or equivalent Management Qualification or equivalent Experience

Equal Opportunities

Essential

  • Must be able to recognise discrimination in its many forms and be willing to put into practice Touchstones Equality Policies.
  • Must demonstrate sensitivity to the needs of marginalised groups in the planning and delivery of services.
  • A commitment to provide high quality services to the diverse communities of Leeds.
  • Experience

    Essential

  • Leading on equality, diversity and inclusion in services / organisations with positive outcomes
  • Effectively working in a Social and Health Care or Public / Charity sector setting.
  • Successful leadership record in the area of equality / diversity / inclusion.
  • Successful management, leadership and motivation of colleagues, staff and others to meet individual, service and organisational objectives.
  • Positively engaging people with equality, diversity and inclusion and supporting positive change in services / organisations
  • Track record of successfully working closely with senior leaders and decision makers.
  • Effectively producing and presenting reports / information to senior management teams / boards
  • Experience of analysing complex data and intelligence and presenting this information in a clear and concise manner.
  • Facilitating and delivering training and management briefings.
  • Working within multi-partnership projects / services.
  • Successfully planning and delivering services to marginalised or protected characteristics groups.
  • Working in way that supports coproduction and the service user voice.
  • Desirable

  • Experience of working in mental health service
  • Project Management experience
  • Knowledge

    Essential

  • Expert knowledge around equality legislation, anti-discrimination practice and strategies to deliver equality of outcome.
  • Knowledge of co-production and peer support in service delivery.
  • A strong understanding of the current issues within health and social care with a particular knowledge around Mental Health services.
  • Understanding of the causes of and solutions to Health Inequalities.
  • Awareness of barriers which marginalised groups encounter when attempting to access services.
  • Working knowledge of HR practice and linkages to equality and diversity.
  • NHS Accessible Information Standard
  • Desirable

  • Knowledge of Talking Therapies CBT
  • Skills

    Essential

  • Excellent written and communication skills.
  • Successfully leading, managing and motivating staff to meet targets and service priorities.
  • Effectively analyse, draft and present information to senior managers / decision makers.
  • Ability to work under pressure, prioritise own workload and meet timescales
  • To effectively work in collaboration with external partners, commissioners and contractors
  • Positively influence key stakeholders and decision makers
  • Successfully embed / mainstream equality & diversity into service delivery
  • Ability to use common IT packages databases, spreadsheets, Microsoft word and Outlook to a good standard
  • Desirable

  • Conflict Management
  • Effectively manage budgets and resources
  • Attitudes and Disposition

    Essential

  • Commitment to Touchstones aims and values
  • Commitment to respecting diversity and anti-discriminatory / anti-oppressive practices
  • Commitment to personal responsibility and promoting this with other people.
  • Commitment to personal development, learning and reflective practice.
  • Open to change in line with the needs of the service / organisation, and ability to work flexibly
  • A commitment to working collaboratively with everyone, regardless of their professional status
  • Willingness to be managed and supervised.
  • Recognises the need for, and can demonstrate the ability to keep confidences (within the policy of the organisation).
  • Resilient and motivated in a challenging and fast paced work environment.