Import Clerk

Responsibilities : Manage End-to-End Freight Operations :

• Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.Negotiate Rates and Contracts :
• Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.Handle Shipment Documentation :
• Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.Track Shipments and Provide Client Updates :
• Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.Coordinate Customs Clearance :
• Work closely with customs brokers to ensure that all import / export regulations and documentation requirements are met for timely customs clearance.Maintain Client Relationships :
• Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.Identify Process Improvements :
• Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.Requirements : Experience :
• Minimum 1 year of experience in Air or Ocean Imports.Shipment Knowledge :
• Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.Strong Communication Skills :
• Confident in both verbal and written communication, with the ability to build and maintain client relationships.Incoterms Expertise :
• Comprehensive knowledge of Incoterms as they relate to import operations.Customer-Focused and Deadline-Driven :
• Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.Benefits : Salary : £30,000 to £40,000, based on experience.Work Schedule : Monday to Friday, 9 : 00 AM to 5 : 30 PM, with a hybrid working arrangement (3 days in the office, 2 days working from home).Additional Perks :
• Annual salary review and bonus.
• 25 days of annual leave plus bank holidays.
• Pension plan.
• This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package