Operations Analyst

We are seeking an Operations Analyst to add to our growing team!

As an Operations Analyst you will join our core team to support our banking operations, with a wide exposure to other functional teams. You will learn the inner workings of a credit union.

My Community Bank

https : / / mycommunitybank.co.uk /

My Community Bank is a London based credit union. We are a digital FCA and Bank of England regulated credit union, and a provider of market leading deposits and loans including to underserved communities.

Role Responsibilities :

• Executing manual and partially automated transaction activities with meticulous attention to detail and data quality.
• Maintain customer reports records.
• Assist in managing day-to-day financial operations
• Provide administrative support for the customer service team and handle ad hoc tasks as required.
• Dealing with customer queries
• Other administrative and operational tasks and one-off projects supporting the Operations team
• Transaction monitoring in line with our internal AML check
• Owning operational processes; constantly looking to innovate and improve
• Act as a point of contact for questions relating to operational processes
• Maintaining information across multiple systems
• Review new member application in line with credit union requirement
• Monitoring relevant email inboxes

Qualifications Required :

Our offer to you :