OVERVIEW
SALARY RANGE £12.50 per hour + holiday pay
LOCATION UA92 Business School
Receptionist
Type : Temporary ( 3 month contract with possibility of becoming permanent)
Location : UA92 Old Trafford M16 OPU, Baskerville House, Manchester M3 5FS
Pay : £12.50 per hour + holiday pay
The working hours alternate weekly between two schedules :
- Monday, Tuesday, Thursday, and Friday :
- Week 1 : 7 : 15 AM - 3 : 30 PM (45-minute lunch)
- Week 2 : 10 : 45 AM - 7 : 00 PM (45-minute lunch)
- Wednesdays and break weeks :
- Week 1 : 7 : 45 AM - 4 : 00 PM - (45-minute lunch)
- Week 2 : 10 : 15 AM - 6 : 30 PM - (45-minute lunch)
This role may occasionally involve supporting out-of-hours events.
UA92 are seeking to recruit a passionate Receptionist's to join our friendly and forward-thinking Facilities team. You'll be excited about delivering excellent customer service, and eager to be part of our wider team to learn, work, and interact across campus! You will thrive on helping others and being the first-person people meet when arriving at UA92.You will be a true self-starter and a genuine team player who demonstrates the drive, determination and resilience needed to help us grow our game-changing organisation.
WHAT WE ARE LOOKING FOR
As a UA92 receptionist, you will be the welcoming face and voice of UA92 playing a vital role in creating a positive first impression for students, colleagues, and visitors. Your exceptional interpersonal skills and warm demeanour will ensure that everyone feels valued and supported when they step into UA92.
Key Responsibilities :
Welcome all visitors, students, and staff in a friendly and professional manner. Handle incoming calls, redirect them appropriately, and respond to inquiries.Provide general administrative assistance, including managing emails, scheduling meetings, and supporting Students and all UA92 visitors and colleagues.Assist students with inquiries related to course information and all campus facilities, and general academic information. Direct them to the appropriate departments or resources as needed.Ensure all visitors sign in, issue visitor badges, and inform relevant staff of their arrival. Maintain a secure and organised reception area.Maintain up-to-date knowledge of campus events, academic schedules, and institutional policies to provide accurate information to students and visitors.Collaborate with various departments to facilitate smooth operations, handle room reservations, and manage equipment lending.Be aware of emergency procedures and safety protocols, assisting in evacuation drills if necessary.Qualifications and Requirements :
Proven experience as a receptionist or in a similar customer-facing role is preferred.Excellent verbal and written communication skillsStrong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds.Multitasking abilities to handle various responsibilities efficiently.Proficiency in using office software (e.g., MS Office Suite) and basic computer skills.A proactive and positive attitude with the willingness to go the extra mile to assist others.A strong commitment to maintaining confidentiality and professionalism.WHAT WE OFFER
An empowering and agile working culture, enabling you to live your lifestyle, fuel your passions and do your best work.A competitive salary35 days of annual leave (including bank holidays) + paid leave over Christmas and New YearsBirthday Leave, our gift to you!Comprehensive Medical Insurance with AvivaAnnual Eye Care and Glasses Voucher with SpecsaversComprehensive life assurance with AIGGenerous Pension SchemeUA92 in the Community (three paid days leave for community / charity activity annually)Cycle to Work SchemeUA92 values diversity and is committed to equal opportunities. We welcome applications from all sections of the community. We reserve the right to close the advert early if we receive a high volume of applications.
