Job summary

We are looking for an enthusiastic and motivated individual to join our Team as a Medical Secretary within the Colorectal Department. Applications are invited from suitably qualified and experienced candidates to join our busy administrative team to provide secretarial support to the Colorectal Consultants and wider clinical teams.

This post will be full time Monday - Friday.

This post will be based at North Tyneside General Hospital but the post holder may be required to work at other sites within the Trust.

Previous applicants need not apply.

Please note we reserve the right to close this vacancy prior to the closing date once the required number of suitable applications have been received.

Main duties of the job

To provide a full secretarial service to the Colorectal Consultants and wider clinical Teams.

The successful candidate will provide transcription, administrative and secretarial support service to the team. The post holder must be able to use own initiative, work under pressure, keep to strict deadlines and have excellent organisational, interpersonal and communication skills.

Knowledge of IT packages and their applications is essential. Support on the use of the G2 software package will be provided within the surgical directorate. ECDL and knowledge of PAS and previous experience of working within the healthcare environment would be desirable.

About us

We manage three major locality hospitals at North Tyneside, Wansbeck and Hexham, plus a number of smaller community hospitals and clinics from Tynemouth to Berwick on Tweed, in addition to our state-of-the-art Northumbria Specialist Emergency Care Hospital, the first of its kind in England. We also care for people in their homes and provide services from facilities in local communities such as health centres. We give people greater choice and control over their care to help them to live independently at home and avoid hospital admission where appropriate. High quality patient care is at the heart of everything we do and we strive to ensure every single patient and service user has an exceptional experience with us. We have one of the most extensive patient experience programmes of any trust in England.

Job description

Job responsibilities

Responsible to Senior Secretarys.

Act up in absence of Lead Secretary for periods of annual leave / short-term sickness absence.

Provide comprehensive secretarial service to consultant(s) and their team.

Manage diaries, arrange / minute meetings, communication with GPs & patients.

Advanced typing & transcription of clinical & non-clinical documents (OCR 3 or equivalent qualification / experience)

Support effective utilisation of OP clinic capacity.

Support management of all patient journeys including target administration GP referrals, 18 week RTT, Cancer 2ww, Typed communication to GPs.

Support Lead Secretary with induction / training of new staff, sharing knowledge with colleagues.

Resource management ordering of supplies & equipment.

Allocates work to Band 2 staff.

Person Specification

Qualifications

Essential

• Typing Qualifications and / or equivalent or relevant typing / word processing experience.
• NVQ Level 3 in Business admin or Customer Care or equivalent experience.
• Audio typing skills
• Medical Secretary Training

Desirable