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Data Operations Senior Manager

Data Operations Senior Manager

NHS EnglandLeeds / Southport / London
9 days ago
Salary
£62,215.00–£72,293.00 yearly
Job type
  • Permanent
Job description

Job summary

NHS DigiTrials supports clinical trials that are developing new treatments to improve health and care. We provide safe, authorised access to patient data to help trials reach and benefit as many people as possible by building data services across the lifecycle of the clinical trial DigiTrials is made up of 4 services that support clinical Feasibility Service - Works out if there are enough suitable people in England to take part in a particular trial but does not identify individualso Recruitment Service - Uses patient information to identify people who might be suitable for a certain trial - and contacts them to see if they would like to take Communication Service - Keeps trial volunteers, who have consented to receive this information, updated about the progress and results of their Outcomes Service - Uses patient information for a period of time (agreed with the trial organisation) to show the long-term impact of treatments.

This role is Leeds / Southport / London based, with a hybrid working pattern. Due to the upcoming Christmas holidays, interviews may be held in January.

Main duties of the job

The main duties of this role can be found within the generic JD.

Duties specific to this role are :

Delivery of high quality, research data products and services to meet customer requirements.

Manage day to day operational interface with third party suppliers that deliver services for customers on behalf of NHS DigiTrials.

The Senior Data Operations Manager must have : o Experience of running day to day activities for multiple data-related service, embedding a high-performance Ability to provide subject matter expertise on the development and running of operational data Ability to provide leadership and management to operational Experience of delivering data access services while comply with highly complex internal / external governance Ability to build relations with internal and external partners which are critical in delivering objectives of the business and it Experience of managing third party supplier to deliver services in-line with the contracted service level standards.

About us

The NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by :

  • Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.
  • Making the NHS a great place to work, where our people can make a difference and achieve their potential.
  • Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care
  • Optimising the use of digital technology, research, and innovation
  • Delivering value for money.

If you would like to know more or require further information, please visit

Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

Staff recruited from outside the NHS will usually be appointed at the bottom of the pay band.

NHS England hold a Sponsor Licence; this means that we may be able to sponsor you providing the Home Office requirements are met. To be eligible for sponsorship through the Skilled Worker route you'll usually need to be paid the 'standard' salary rate of at least £38,700 per year, or the 'going rate' for your job, whichever is higher. You can find more information on the Government website.

Job description

Job responsibilities

This advert has attached Assignment Briefs / information relating to roles currently vacant. However, please be aware that this recruitment may also be used to fill other positions that become vacant after the time of advert, for which Assignment Briefs or team information are not available. This will be limited to roles where the competencies to be assessed and requirements for the role are appropriately similar.

Person Specification

Skills

Essential

  • Proven ability to direct and motivate teams to achieve business objectives within agreed timescales and quality standards.
  • Proven ability and supporting experience of managing the business processes for medium / large scale provision of services to customers and stakeholders.
  • Experience

    Essential

  • Proven experience in the successful delivery of data-related services in a large and complex organisation.
  • Proven experience of applying structured techniques to problem solving and utilising appropriate toolsets to achieve the desired outcome.
  • Knowledge

    Essential

  • Able to manage highly complex and politically sensitive relationships to gain / negotiate successful outcomes, with both internal and external stakeholders.
  • Qualifications

    Essential

  • Masters level degree or equivalent level of experience leading the delivery of operational services to customers