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German Speaking Aftermarket Support Administrator

German Speaking Aftermarket Support Administrator

Alexander DennisFarnborough, England, UK
10 days ago
Job type
  • Temporary
Job description

Description

German Speaking Aftermarket Support Administrator

  • FIXED TERM CONTRACT 6 MONTHS

Farnborough

Were leading the transition to zeroemission mobility.

Alexander Dennis is a global leader in the design and manufacture of double deck buses and is the UKs largest bus manufacturer.

At Alexander Dennis and across NFI and our family of brands we are helping to save the planet. Through our Sustainability Pledge which guides our daily actions and longterm planning we are passionate about creating a better product a better workplace and a better world. To learn more about our Environmental Social and Governance (ESG) journey check our website. Our diverse dynamic and resourceful team members embrace challenges every day which makes us the successful international company that we are.

Are you ready to embrace the challenge Come build the future with us and apply directly to your dream job!

POSITION SUMMARY :

Are you highly organised with a passion for providing excellent administrative support Were looking for an Aftermarket Support Administrator to join our team and play a key role in supporting our Product Information and Alexander Dennis Germany teams. In this role youll manage training delegate information coordinate course administration (including certificate claims and booking enquiries) handle diary management and oversee document printing and shipping. Youll also be responsible for processing purchase orders and invoices supporting campaigns managing warranty parts returns and providing general administrative assistance as needed.

WHAT YOU WILL DO :

  • Manage delegate information including attendance and registration and distribution of certificates upon course creation.
  • Manage course bookings including liaising with customers to agree location and dates and all other required information.
  • Printing and shipping of publications and training materials and merchandise.
  • Supplier training bookings and attendance records.
  • Invoicing and creation of Purchase Orders where required.
  • Warranty administration including parts returns.
  • General admin duties.

    • WHAT YOU NEED TO BE SUCCESSFUL :

  • Fluent in German.
  • IT literate; experience with Microsoft 365 package particularly Excel and MS Bookings.
  • Able to manage own workload and work autonomously where required.
  • The ability to build an effective network of relationships both internally and externally understanding the needs of all customers at all levels.
  • Highly organised with the ability to shift focus dependent on needs of the business.
  • Experience of admin support in a busy environment

    • WHY JOIN OUR TEAM :

  • Generous salary package we reward our people at the level they deserve.
  • A 37hour working week with flexible working options giving you that much needed work / life balance.
  • Ongoing employee development through a variety of inhouse training initiatives along with tuition subsidies for courses at outside institutions.
  • Annual leave entitlement which increases with tenure.
  • Pension scheme to help you save for the future.
  • Access to our Employee Assistance Programme which offers practical impartial support on issues impacting your life.
  • Cycle to work scheme discounted gym membership and regular meditation sessions as your health and wellbeing is important to us.

    • OUR WHY :

    We move people. The worlds most precious cargo.

    We are driven by our purpose : we move people. Our vision is to lead the evolution of sustainable onroad mass transportation and mobility and our mission is to design deliver and support marketleading bus and motor coach solutions that are safe accessible efficient and reliable.

    NEXT STEPS :

    If this sounds like you and youre interested in coming aboard then we would love to hear from you. Please complete our online application form and attach your CV!

    We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences.

    If you are an internal applicant you have a responsibility to inform your current line / department manager and local human resources representative before applying for the role.

    Due to the volume of vacancies and applications we would prefer that you submit your application online. If however you require an alternative method of applying please give us call onor send an email to

    INDH

    Required Experience :

    Unclear Seniority

    Key Skills

    Ruby,Mac Os,Computer Networking,Windows,TCP,Customer Support,Linux,Shell Scripting,VPN,Dns,Technical Support,Troubleshooting

    Employment Type : Contract

    Experience : years

    Vacancy : 1