Credit Controller

Credit Controller

All candidates should make sure to read the following job description and information carefully before applying.

Gloucester (Onsite)

30,500

We are looking for a Credit Controller to join a busy team, within the Accounts function. Your focus will be on mitigating risks and maximizing profits by ensuring credit issued by the company is paid in full and on time. You will continually look for ways to make the debt collecting process more accessible, more punctual and beneficial for both the company and the customer. You will also help the company with future decisions by reporting and analysing current financial activity within your customer range.

Main duties and responsibilities :

Managing the debt of a portfolio of customers

Managing customer account details ensuring they are up to date

Developing a B2B relationship with the customer

Sending copy documents on request

Releasing on-hold accounts following payment

Dealing with customers over the phone and email

Communicating with area sales representatives & other departments to resolve queries

Handing of customer complaints by obtaining information and offering possible solutions

Opening (and closing) customer accounts

Allocating payments, refunds daily

Releasing pro-forma orders following payment of account

Updating ledgers with on hold queries

Reconciliations

Sending monthly report to the Accounts Manager, regarding unpaid invoices

You will have :

• 2 years+ in a similar role

Excellent customer service

Patience and the ability to remain calm

Analytical skills and thorough attention to detail

The ability to listen and negotiate with customers

Excellent verbal communication

Persistence and determination

Familiarity with data entry software

Ability to work well in a team

Benefits : Canteen

Company pension

Discounted or free food

Employee discount

Free parking

On-site gym

On-site parking

Referral programme

What we offer : Job security

Free parking on site

Free breakfast cereals and drinks

Gym on site

Additional pay : Yearly bonus £250

Benefits : Canteen

Discounted or free food

Employee discount

Free flu jabs

Free parking

On-site gym

On-site parking

Referral programme

Schedule : 8 hour shift

Day shift

Monday to Friday

No weekends

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