Retail Customer Advisor (Telford) - 37.5 hours

As a Retail Customer Advisor at Three UK you will play a crucial role in understanding and meeting each customers unique needs as they enter your store. Your dedication to customer service and your knowledge of our cutting-edge products and services will help us achieve unparalleled standards across Three while hitting sales targets together as a team.

Key Responsibilities :

• Customer Engagement : Enhance the customer journey through meaningful interactions that leave our customers feeling positive and valued.
• Service Excellence : Create exceptional experiences through tailoring and promoting our innovative products and services.
• Performance Enhancement : Achieve personal and store Key Performance Indicators (KPIs) by driving sales and meeting performance goals.
• Solution Efficiency :  Provide personalised solutions for customers with general mobile or network-related enquiries ensuring a resolution is given promptly.

Qualifications :

It all starts with you. We are looking for individuals who want to wow our customers by demonstrating how technology can transform everyday moments into something truly extraordinary.

Key qualities include :

Full training will be provided so no prior knowledge of our products is required - ambition and the drive to learn matter most.

Be part of a business that invests in your talent empowering you to innovate collaborate and grow. Well support you with ongoing development opportunities to build your skills and confidence so you can own where you go as a Customer Advisor and beyond.

Additional Information :

We are a business built on people. We work hard to look after our customers and each other and our inclusive culture will support and inspire you every day. We provide a competitive package of pay and benefits that reward you for your hard work while supporting your health and well-being.

At Three we offer a range of benefits :

As a bonus within retail you will also receive :

Remote Work : Employment Type :

Full-time

Key Skills

Sales Experience,Customer Service,Organizational skills,Basic Math,POS,Millennium,Accounting,Retail Sales,Upselling,Product Demos,Guest Services,Lead Generation

Experience : years

Vacancy : 1