Case Manager - Health Insurance

Healthcare Plan Case Manager

Location - Tewkesbury (hybrid working available)

Salary - £25,000 - £27,000

Our HCP Case Managers provide an effortless journey for all members making claims through their company Healthcare Plan, ensuring they receive the best support, advice and treatment in line with the rules and benefits offered through their healthcare plan scheme. Our aim is to help our members live a healthier, happier life and reduce things like long-term sickness and workplace absence. This role is particularly suited to someone with experience in the insurance or claims industry, or with a solid clinical background coordinating care and treatment outcomes for the corporate market.

Key Responsibilities

• Establish the current reason for ill health / injury and identify any underlying cause or contributory factors
• Support the multidisciplinary assessment process by providing thorough and accurate information to assess personal and occupational risk factors.
• To advise the member on the reason(s) and multifactorial issues associated with their current episode of ill health-injury and how they can take control of mitigating these.
• Follow managed care pathways, NICE and other evidence based clinical guidelines
• Where appropriate, review private and NHS treatment options when making onward referrals for consultations, investigations and treatment.

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