Operations Delivery Manager

We are looking for….

We're seeking a dynamic and results-driven professional to join our team as an Operations Delivery Manager. The ideal candidate is a strategic thinker with a proven ability to analyse complex operational challenges and develop innovative solutions that drive efficiency and excellence across the region. As an inspiring leader, you'll motivate teams to achieve high performance, excel at upskilling staff, and foster a culture of continuous improvement. Your expertise in process optimisation will allow you to identify bottlenecks in end-to-end operational processes and implement effective strategies to streamline workflows. With your experience in resource management, you'll ensure optimal allocation to meet service standards and output deliverables.

We deliver safety, warmth, and comfort to homes and businesses across the community. Whether you're supporting from the office or working on the front line, every role plays a part.

How you’ll support us on our mission to keep people safe and warm…

Operational Support and Resource Management :

• Lead and mentor a diverse team to ensure seamless execution of field operational processes.
• Collaborate with Operations Delivery Managers to forecast, manage, and address resource needs, ensuring timely and cost-effective completion of activities.

Serve as the primary point of escalation for Ops d...