After-Sales Technical Support & Service Coordinator

Job Title : Technical After-Sales Coordinator Location :  Office-based Type :  Full-Time, Permanent Salary :  Circa £28,000.00, dependent on experience We are recruiting on behalf of a well-established supplier of manufacturing machinery, operating across the UK and Ireland. The Role : This is an office-based position focused on providing after-sales service and support to customers. The role involves a variety of service-related tasks and will suit someone with a mechanical or electrical background, who is confident making decisions and working independently. Key responsibilities include : Providing after-sales service and support to manufacturing customersCreating quotations and processing orders for spare parts and servicesCoordinating the delivery and invoicing of parts and service workQuoting for preventative maintenance and chargeable workHandling service administration tasks as requiredOver time, there is the opportunity to become more involved in the sales of new equipment and projects. Key Skills & Experience Required : Good to strong mechanical and electrical knowledgeExperience in a similar after-sales, technical support or service administration roleAbility to think clearly under pressure and solve problems effectivelyStrong organisational and administrative skillsAble to work autonomously and manage changing prioritiesComfortable in a customer-facing environmentDesired Strengths : Strong common sense, initiative, and a “can-do” attitudeWillingness to learn and progress within the companyGood multitasking skills and the ability to prioritise effectivelyTeam player who can also work confidently on their ownOpen to learning existing company procedures, while contributing new ideasGood communication and negotiation skillsAbility to provide solutions and ask for support when neededElectrical knowledgeCAD / SolidWorksIf this sounds like your ideal opportunity then get in touch with Jordan at Select Recruitment for more information, or apply now