Head Waiter - Chartwell 3 Rosette Restaurant at Aldwark Manor Estate

Job Title

Position : Head Waiter Chartwell Restaurant

Reports to : Chartwell Manager

Location : Aldwark Manor Estate Aldwark Nr. Alne York YO61 1UF

Hours of work : 40

Benefits :

Apprenticeship and other development opportunities.

Gym and leisure use . (September 2025

Share of gratuities.

Hospitality Rewards platform.

Employee Assistance Program.

Free meals on duty.

Refer a friend bonus.

Free golf for yourself and discounted for friends and family.

Uniform provided.

Food and Beverage Discount when dining at our Hotel of 20

Over the last few years the Hotel has undergone major renovations in the bedrooms restaurant residents lounge sports bar and all public areas. This year we will starting our new and opulent spa and stateoftheart leisure areas as well as our new meeting rooms and additional 24 bedrooms. The leisure facilities opening later this year with the new spa bedrooms and meeting space opening 2026

Chartwell is our latest addition to the Aldwark Manor Estate. An intimate 3 rosette level fine dining experience. In addition to the 36cover restaurant we have Clementines wine tasting room with 2 Enomatic wine preservation units offering 16 wines by the glass a secret lounge The Other Room with a fantastic array of single malts cognacs and champagne. As manager of Chartwell you will be at the fore front of service and your team will deliver an impeccable service from the initial booking through to the post dining follow up with full knowledge of every dish classic cocktails and drinks wine and the service standards to deliver and attain a minimum of 2 rosettes.

Our values : Never be ordinary in our product quality or people with the aim of being Always Aldwark in meeting our guests and team expectations.

Main duties and purpose of the role :

• To work with the Chartwell Manager in running the 36 cover restaurant and Clementines wine tasting room.
• To be able to describe each dish in our menus confidently
• Support with Recruitment training and develop all team members in Chartwell restaurant to 3 rosette level standard with wine training.
• Proactively promote Chartwell
• Support with creating and developing the brand standards to keep moving the business forward making it a destination for the residential and nonresidential clientele.
• To ensure standards of procedure are in place and followed by everyone who works in Chartwell.
• To ensure all relevant legislation compliance and procedures in employment law health and safety food safety liquor licencing is followed by all the team at all times.
• To deliver the experience of fine dining consistently to our guests

Key Skills

Cognos,ASP.NET,Corporate Risk Management,General Employment,Administration Office,Flexcube

Employment Type : Full-Time

Experience : years

Vacancy : 1