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Early Pregnancy Unit Administrator

Ashford and St. Peter's Hospitals NHS Foundation TrustChertsey, England, United Kingdom

21 hours ago

Salary

£25,329.00–£26,958.00 yearly

Job type

Full-time

Permanent

Job description

Job Summary

An exciting opportunity has arisen for a full time Early Pregnancy Unit Administrator to work in Early Pregnancy Unit, based in the Abbey Wing at St Peter's Hospital, Chertsey.

We are looking for an individual who is enthusiastic, adaptable and committed, with excellent people and communication skills, who will rise to a new challenge. The ability to work flexibly, under pressure and meeting deadlines is also necessary.

A knowledge of systems such as Millenium ePR (Cerner), Badgernet, Viewpoint and Evolve would be an advantage but not essential as training will be given.

The successful candidate would be responsible for providing administrative support to the Early Pregnancy Unit clinicians, nurses, midwives and contributing to the smooth day-to-day running of the Early Pregnancy Unit.

Main duties of the job

Provide a comprehensive administrative support service to the Early Pregnancy Unit clinicians, nurses & midwives.
To check inbox for the GP referrals, self-referrals and to populate on CERNER.
To close maternity pathways on Badgernet and Surrey Safe Care.
Responsible for collating of EPU data and inputting on dashboard.
Establish good levels of communication and liaise with administration staff, medical staff and other departments and hospitals.
To be able to sensitively communicate with patients and their relatives over telephone or face to face.
To provide cover for the reception as and when needed.
To ensure confidentiality is maintained at all times.
To support the department and organisation by carrying out any other duties that reasonably fit within the broad scope of a job of this grade and type of work.

About Us

Ashford and St. Peters Hospitals NHS Foundation Trust serves a population of more than 410,000 people living in North-West Surrey, parts of Hounslow and beyond.

Over 3,700 highly trained doctors, nurses, midwives, therapists, healthcare scientists and other support staff make up our workforce, providing a wide range of services across our two hospital sites, Ashford, Surrey and St Peter's, Chertsey, Surrey.

We also run many specialist clinics in the community and local community hospitals and other healthcare facilities.

Our vision is to be one of the best healthcare Trusts in the country. There has never been a better time to join us in the NHS at ASPH. We are committed to providing continuous professional development and flexibility to shape our workforce around our patient care.

We can offer you the full range of NHS benefits / discounts and in addition :

Excellent pension scheme and annual leave entitlement

On-site Nurseries

On-site staff cafes

On-site parking

Support in career development

Salary Sacrifice schemes including wage stream, lease cars, Cycle to Work schemes and home electronics

Adverts may close early, so applicants are encouraged to submit an application as soon as possible.

For more information about a career at ASPH please visit : www.asph-careers.org

Date posted : 28 February 2025

Pay scheme : Agenda for change

Band : Band 3

Salary : £25,329 to £26,958 a year pa inc. HCAS

Contract : Permanent

Working pattern : Full-time

Reference number : 323-AC9084-JN

Job locations : St. Peter's Hospital, Guildford Road, Chertsey, KT16 0PZ

Job Description

Job responsibilities

To provide clerical support to the Early Pregnancy Unit.

To check inbox for the GP referrals, self-referrals and to populate on CERNER.

To book new scan appointments.

To close maternity pathways on Badgernet and Surrey Safe Care.

Ensure any missed clinic outcomes are escalated to the relevant clinician.

Admit patients onto a virtual bedboard for outpatient procedures and emergency admissions.

Responsible for collating of EPU data and inputting on dashboard.

To order non-supplies / stock for EPU on Oracle as required.

Sort, distribute and prioritise incoming post using judgement and experience to decide which documents are to be passed to consultants and which may be passed to other areas for information or action.

Exercise independent judgement and initiative when problems arise taking the necessary action to resolve the problems or referring to the appropriate person.

Competent use of Surrey Safe Care, Badgernet, Viewpoint and oracle after training in accordance with required departmental standards of work.

Use of the Trust's Evolve system, which manages Electronic Medical Records. Preparing documents for scanning by creating appropriate cover sheets and delivering notes to the scanning department.

Liaise with all staff concerned with patient services e.g. medical, nursing, medical records, X-ray and management.

Deal with enquiries by letter / fax / email / telephone and escalate to nurse in charge as necessary.

Establish good levels of communication and liaise with administration staff, medical staff and other departments and hospitals.

Demonstrate an understanding and reassuring manner when dealing with patients and their relatives.

Managing own workload, prioritising as necessary.

Work as part of a team and assisting with the training of new and temporary staff. Providing support and advice to all immediate team members and colleagues across the Trust.

Co-operate fully in the introduction of new technology and new methods of working as appropriate to the work of the administrative team.

Through self-development, continuously update knowledge of new trends and maintain and improve knowledge and competence.

Undertake all mandatory training as required by the Trust.

To provide cover for the reception as & when needed.

To ensure confidentiality is maintained at all times.

Person Specification

Essential

English and Maths GCSE Grade C or Equivalent

Confident in use of computer packages such as Microsoft Office and the ability to learn new systems

Previous administration experience

Customer service focus

Knowledge about NHS Constitution & about Trust vision, values and strategic objectives

Able to demonstrate that you are honest, reliable and trustworthy

Desirable

Previous NHS Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name : Ashford & St. Peter's Hospitals NHS Foundation Trust

Address : St. Peter's Hospital, Guildford Road, Chertsey, KT16 0PZ

Employer's website : https : / / www.ashfordstpeters.nhs.uk / #J-18808-Ljbffr