Test Centre Manager

Reed in Partnership has been delivering public services since 1998. We are a British, family-owned company, whose mission has always been to positively transform people and their communities. This is reflected in our services, which we deliver to help people from all backgrounds and circumstances to change their lives for the better.

Pay Range

14.65 per hour.

Job Description

Are you passionate about providing excellent customer service?

Would you like a role that enables you to meet and help new people every day?

Then consider the position of Test Centre Manager at Reed in Partnership!

Our DVSA (Driver and Vehicle Standards Agency) programme provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.

Our delivery provides the infrastructure and processes required to test each candidate's driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA.

Please note internal applications for this role close on Wednesday 13th November 2024.

What is the role about?

This is a part-time role, working 25 hours per week.

You will be responsible for the operational delivery of the Test Centre, including the line management of both Test Centre and Senior Test Centre Associates, and delivery of the tests in their absence. These responsibilities will be delivered both directly through your invigilation duties and via your management, during your shift, of the Test Centre.

The Test Centre Manager will strictly adhere to the guidelines in accordance with the programme’s requirements and Reed in Partnership’s policies and procedures.

Just some of your day-to-day responsibilities will include :

• Being the central contact for the staff group and aiding the workforce team in fulfilling vacant shifts.
• Maintaining a holiday record for the site to help avoid shift shortages.
• Checking Power BI to ensure all bookings are correct and in line with the test centre.
• Checking NSA’s weekly and ensuring staff and room facilities are booked correctly.
• Providing scheduling support as and when required. The Team Leader may be required to create work rotas and / or support the effective scheduling of shifts.

Performance Management :

Security Management & Fraud Prevention :

Property Management :

What’s in it for you?

A generous base salary (pro-rata for part-time), and great flexibility with your working schedule. We offer training, development, and progression opportunities. You will have access to a range of Reed in Partnership benefits, which include :

With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values – we are fair, open, and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with :

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Why work here?

We have an ongoing strategic priority to make this a great place to work.

We are a family-owned company. We think this makes us unique compared to a lot of other companies. It is fundamental to the way our workplaces operate, the decisions we make, and how we treat each other.

Our workplaces have been recognised for multiple awards. Most recently we were really proud to be presented with three UK Employee Experience Awards in 2022 : Gold for Best Talent Management Programme, Silver for Diversity and Inclusion, and Bronze for Best Large Company to Work For.

About Us

Our Work Experience is the combination of everything that's unique about us : our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Contact Us

Phone : 0333 2408490

Email : [email protected]

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