Customer Administrator - Irthlingbourgh

Our team is the best in the industry – is it time for you to join us?

The Role :

Based on the hire desk in our customer office, the Customer Administrator is responsible for ensuring that all administration between the customer and GAP Group is dealt with efficiently. This is a fast-paced role where you will manage customer queries, liaise with GAP Group depots and Head Office to ensure the customer's requirements are met, identify recurring issues, and provide solutions. This varied and challenging role involves managing invoice and credit queries, collating weekly KPI data, and producing reports when required.

About You

Successful applicants should demonstrate the following :

• Significant experience working within an administration and customer service role, preferably in the Construction / Hire industry.
• Ability to work effectively in a fast-paced environment while building strong relationships with both internal and external stakeholders.
• Excellent administration skills with experience using MS Office packages and strong attention to detail.
• A driving licence is preferred but not essential.

About Us

GAP Hire Solutions now has 10 divisions offering the hire of equipment throughout the UK. We're looking to recruit the best talent the industry has to offer to help us grow even further. As a GAP employee, you'll enjoy loads of benefits such as profit share, loyalty holidays, and a staff social fund. Our in-house Learning & Development Team is dedicated to giving you the skills you need to be your best, and as a company, we are always keen to promote internally.

Benefits include :

So what next?

If you think you fit the profile, we would love to hear from you! All you have to do is upload your CV and complete a short application form, and we can take it from there.

GAP GROUP IS AN EQUAL OPPORTUNITIES EMPLOYER

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