Grants Officer

Permanent22.5 hours per week (flexible - 3 full days or 4 / 5 shorter days)Rugby - office based (hybrid possible)£30k - £33k DoE (actual salary £18k - £19.8k)Our client, a small benevolence fund charity within a larger organisation, are looking for a Grants & Services / Benevolence Officer to join their small, friendly team. This role involves regular communication with vulnerable people and talking about sensitive, personal matters, so it is imperative that you are comfortable with this and have some experience in this area.The key responsibilities of a Grants & Services / Benevolence Officer : Serve as a friendly and helpful first point of contact via webform, email, or phone to welcome individuals seeking support to ensure they feel comfortable and informed about the charity's servicesEngage with potential applicants through telephone or video calls and by asking relevant questions to understand their circumstances to assess their eligibility for supportProvide clear guidance on the charity's grant criteria, services, and application processPrioritise urgent cases and identify safeguarding concerns earlyProvide tailored advice on financial wellbeing, budgeting, and income maximisationManage an ongoing caseload by diarising and maintaining regular contact with beneficiariesThe requirements of a Grants & Services / Benevolence Officer : Experience working in the charity sector, public services or with vulnerable people (essential)Empathetic and understanding approach - understanding boundariesStrong attention to detailProactive nature - will look for solutionsTraining or experience in safeguarding would be desirableExperience in a grant-making role would be beneficialExcellent written and verbal skillsProficient in IT systemsExceptional interpersonal skillsThe benefits of working at a Grants & Services / Benevolence Officer : PRP and incentive schemesHybrid workingHealth insurance schemeEnhanced pension schemeFlexitime possible28 days holiday plus bank holidaysSick pay schemeEmployee assistance programmeInterested?Please apply below.If you have sent us a copy of your CV and not had a reply within 5 working days we would kindly ask you to assume your application on this occasion has been unsuccessful. For our Privacy Policy, please see our website.The Caraires Consultancy operates with integrity by treating our clients, applicants and suppliers in a fair and honest manner - as we want to be treated.

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