Care Services Customer Partner

About the role

As a Care Services Partner your job is to provide a single point of contact for care home customers ensuring excellent customer care is always provided whilst leading the operational running of the care services pharmacy. You will work in partnership with local stakeholders to enable delivery of this outstanding level of service to care services users. You will work onsite and report to the store manager.

Your priorities will include :

• Planning the Care Services workload to ensure that your team provides the very best service possible.
• You will work in partnership with a local network of around 40 care homes store teams and GP surgeries to deliver outstanding care to enable retention of existing homes and growth of new customers.
• You will resolve queries and issues raised by care homes.
• Supporting with dispensing duties including labelling priming preparing MARR sheets ordering dispensing endorsing checking prescriptions and collecting prescriptions.
• Working with the Regional Business Manager to become an ambassador for Boots within the local community and assist in the signup of new business.
• You will work across all parts of the pharmacy in the store including the healthcare counter

What youll need to have

These are the essential skills or experience needed to succeed in this role.

It would be great if you also have

These are desirable skills or experience and are not essential so we would welcome applications from candidates that dont match this additional criteria.

Our benefits

We have a great range of benefits in addition to the above that offer flexibility to suit you find out more at P lease note any salary estimates given on thirdparty sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots its with you we change for the better.

Whats Next

If this feels like the right job to you and you apply your application will be reviewed by our team and we will contact you as soon as we can. If successful we will contact you to arrange an interview with the hiring manager.

We are always open to discussing possible flexible working options and what this may look like for you including job share and reduced hours. If you require additional support as part of the application and interview process we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Preemployment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service) PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a casebycase basis.

Keywords

Dispenser ACT Pharmacy Support Pharmacy Technician care services care services support pharmacy support

Key Skills

Bidding,Business Solutions,ABAP,Business Operations,Business Sales,Corporate Marketing

Employment Type : Full Time

Experience : years

Vacancy : 1