Higher Apprenticeship Development Coach

Higher Apprenticeship Development Coach

Serco Skills and Training Services

Home Based, with Travel as required

Hours per week, Permanent, £, - £,

At Serco, our ambition is to impact a better future. This ambition alongside the needs of government, authorities, communities, businesses, and citizens has seen us invest to create a best-in-class skills and training business. With new funding streams and an ever-increased government commitment to adult learning and apprenticeships, skills and training is a key investment priority for Serco in the UK.

We aim to not just be a best-in-class training provider but to also provide renowned services and solutions from the wider Serco in supporting our partners and training providers to deliver their priorities and achieve their goals. Serco Skills and Training Services (STS) was formed in October 3 to provide high quality government funded and commercial training solutions, and services to government departments, authorities, employers, and citizens.

Serco Skills and Training Services (STS) provide vocational training to external customers and learners, funded through the apprenticeship levy or commercially.

The primary responsibilities will be to guide and support learners through every stage of their apprenticeship. In particular, the role holder will coach apprentices in the skills and behaviours required for school-based apprenticeships up to level 6, via a blended learning approach which includes face to face and online engagement with apprentices.

Key Accountabilities

• Complete Progress Reviews with the learners and employer, ensuring compliance with relevant funding rules
• Review work produced by learners to ensure it meets the relevant apprenticeship standard
• Ensure that learner records on the learner management system and portfolio are up to date and all relevant documents are stored securely on these systems.
• Support learners to ensure evidence of learning is captured monthly and uploaded to the portfolio to ensure the learner maintains progression in line with time on programme.
• Ensure learners are fully prepared for End Point Assessment of their apprenticeship standard
• Support Serco STS Quality team by providing information necessary for operations. Review performance of learners against targets and recommend appropriate interventions.
• Contribute to the effective implementation of the Quality Improvement Plan (QIP) and participate in the self-assessment process
• Undertake professional development and training to ensure a comprehensive understanding of the apprenticeships delivered within Serco STS and to maintain relevant professional knowledge

What you need to do the role?

What we offer

Up to 6% contributory pension scheme

A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Wisdom App, Simply Health Plans, Annual Leave Purchase Scheme and more

Access to a huge range of discounts and exclusive deals such as Merlin Attractions, Mobile Phone discounts, Cinema discounts, Leisure and Hospitality discounts

A fantastic culture and supportive team where you’ll get the chance to make a positive difference in a company passionate about diversity and inclusion

Serco discounts which include cinema, merlin entertainment and online shopping discounts and discounts on mobile phone plans and leisure centre memberships.

Interesting and enjoyable work

Committed to professional and personal development with a wide range of training and coaching opportunities to expand your capabilities