Scheme Manager

Scheme Manager

South Norwood, SE25

Older Peoples' Housing

3 Months

35 Hours

16.76 LTD / £14.29 PAYE (inc hol)

One of the largest Housing Associations are recruiting for a Scheme Manager to oversee two older people's housing schemes in South Nowood (SE25), ensuring the smooth operation of housing services and promoting residents' well-being and independence.

THE ROLE

As a Scheme Manager, you will be responsible for delivering high-quality housing services, ensuring compliance with regulations, and maintaining a safe and secure environment for residents.

• Carry out compliance testing, risk assessments, and scheme inspections, ensuring faults are reported and addressed.
• Oversee cleaning and maintenance services, ensuring contractor performance meets required standards.
• Provide administrative support, including maintaining accurate records and supporting resales.
• Build and manage relationships with residents, service providers, and key stakeholders.
• Support residents in maintaining their independence and well-being by signposting local community services.
• Assist the Housing Officer in monitoring budgets and income recovery.
• Handle complaints and resolve issues at the first point of contact where possible.

THE...