Customer Service Co-ordinator - Clifton, Bristol

We are working in partnership with a leading housing developer who have a fantastic opportunity for a Customer Service Coordinator to join their team in Bristol. As a Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner. You will be dealing with customer concerns received by telephone or email, appointing contractors to deal with any snagging or defects that arise in their homes. The package includes…Competitive basic salary and annual bonusSalary sacrifice car scheme available to all employeesUp to 33 days annual leave plus bank holidays increasing to up to 39 days with service2 Volunteering days per annumPrivate medical insurance, with employee paid coverEnhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrificeLife assurance at 4 x your annual salaryShare save and share incentive schemesEmployee rewards portal About you…Previous experience working within customer serviceGood understanding of Microsoft Office, Excel, OutlookAbility to handle complaints and difficult situationsPatience and calmness under pressureGood planning and organisation skillsProblem solving and decision-making skillsA polite, tactful, and assertive attitudeExcellent communications skillsGood team working skills...