Sheltered Housing Scheme Manager

Sheltered Housing Scheme Manager (Ref : POS000735)

Salary : £26,409 to £27,711

Salary Band : £20,001 to £30,000

Post Type : Permanent

Hours Per Week : Part time

Job and Application Details

Categories : Housing

Directorate : N / A

Published Date : 27 / 02 / 2025

Closing Date : 13 / 03 / 2025

Lifeline Services have been providing award-winning support to the residents of Darlington since 1989. The service is looking to recruit a part-time Scheme Manager working 20 hours per week.

The Scheme Managers that work in the Lifeline services team are based at various sheltered and extra care complexes across the town and support tenants to live safely and independently in their own communities.

The successful candidate will need to be approachable with a 'can do' attitude and possess valuable skills such as being encouraging, organised, flexible, and having the ability to communicate effectively and compassionately to a broad range of audiences.

A Scheme Manager's day is varied with responsibilities relating to building management : monitoring legionella, fire safety, general repairs, site safety, etc., along with supporting the tenants, their families, carers, and the professionals they interact with daily. Some of the duties include : daily calls, visits, responding to emergency calls within the scheme, facilitating activities, and planning events, so someone with strong communication skills and the ability to engage people is vital.

A Scheme Manager must be able to think dynamically and remain calm whilst adapting to the presenting situation. It would be advantageous to have a background of working in a customer-facing role with vulnerable clients. You must be confident in the use of databases, Microsoft packages, and technology, and have a good understanding of GDPR to meet the administrative requirements of the role.

Rewards

The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as :

• 32 days Annual Leave plus Bank Holidays, with the option to purchase additional Annual Leave (pro-rata for part-time working)
• Access to the Local Government Pension Scheme with the option to make Additional Voluntary Contributions
• Flexi-time scheme
• Flexible working
• Generous Maternity, Paternity, and Adoption Leave schemes
• Staff equality forums
• Green Car Leasing Scheme
• Access to a wide range of training, learning, and development
• Physiotherapy service
• Confidential counselling service
• Cycle to Work Scheme
• Dolphin Centre Fit for Life Discounts
• Local and National retailer discounts
• Arriva Employee Travel Club

For the full range of benefits we offer, please see our 'Why work for us' internet page, which also includes our Total Reward Booklet and Employee Benefit Video.

For detailed information about this role, please refer to the Role Profile, Supporting Document, and Known Risks form.

For an informal discussion, please contact 01325 406888 and ask to speak to a Lifeline Senior Officer.

General Information for Applicants :

All applicant email correspondence will come from [email protected] and may be directed to your Junk folder. Please check both your email and Junk folder as all applicants will be notified whether they have been shortlisted.

If you are experiencing problems applying for this vacancy via North East Jobs, please contact the HR Team on 01325 403217 or [email protected], who will be happy to assist.

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