We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and / or DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC / DV Clearance or be eligible.Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.Responsibilities : As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.Your Experience & Skills : - Microsoft Exchange (2013 or later) - Strong understanding of Exchange architecture, services, and troubleshooting.- Collaboration & Communication Tools - Experience with LCS, OCS, LYNC, and SharePoint (2003 / 2007 / 2010).- SharePoint Expertise - Experience with SharePoint Designer, workflows, and web parts.- Active Directory (AD) - Deep knowledge of forest / domain architecture, replication, and disaster recovery.- Exchange Components - Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free / Busy, and clustering (CCR, SCC, SCR & LCR).- Backup & Recovery - Experience with backup applications, Exchange database restoration, and high availability features.- Security & Networking - Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware / RAID.- Troubleshooting & Monitoring Tools - Proficiency in using Exchange Best Practice Analyzer, MPS Reports.- ITIL Best Practices - Familiarity with ITIL methodologies for structured service management.Please apply for immediate interview!CBSbutler is operating and advertising as an Employment Agency for permanent positions and as an Employment Business for interim / contract / temporary positions. CBSbutler is an Equal Opportunities employer and we encourage applicants from all backgrounds