Field Service Engineer

Field Service Engineer Permanent£35,000-£47,000 DOEBury St Edmunds40hrs Per week We’re currently recruiting for a Field Service Engineer for a well-established client based in Bury St Edmund’s area. Our client is ideally seeking an individual with a history of working within the medical / chemical industry. The successful candidate will also have a interest or eye for engineering.  This is an exciting position for someone looking to progress within their career and will include frequent overseas travel, so applicants must be comfortable with this- good communication and organisational skills are a must! Full training and ongoing support will be provided for the successful candidates.Due to the nature of this role the successful candidates will need a valid Passport and full UK driving licence. Must be able to commute to Bury St Edmunds head office daily  Main responsibilities :

• Training new and existing customers to use the Laboratory equipment and software
• Responsible for on-site maintenance, repairs, replacements and upgrades
• Obtain customer feedback after job completion and gather information when discussing applications
• Ensure customer satisfaction by advising customers on preventative maintenance
• Provide technical support to customers via phone and email
• Responsible for creation of technical bulletins and guides

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