Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s the role about?
As part of our Retail team, you’ll be joining our store in Stratford as our Sales Associate, on a permanent, part-time basis. You’ll be responsible for providing exceptional customer service and supporting our management team to achieve sales and operational goals.
What you’ll be doing
- Delivering a premium and tailored customer service experience
- Providing in depth knowledge of the brand and our products
- Communicating appropriately and effectively with customers, team members and management
- Maintaining visual standards
- Acting as a Reiss Brand Ambassador
What you’ll ideally bring to the role
A passion for premium or luxury productPrevious experience in a customer-facing environmentBe able to see things through the customer’s eyesExcellent customer service skillsFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave excellent communication and interpersonal skillsHave excellent organisational and decision-making skillsBe a team playerGood written and verbal communication skillsWhat we’ll do for you
Seasonal business wear allowanceGenerous employee discountRewarding commission structureWellbeing and financial support through our Employee Assistance ProgrammeLow monthly cost health support through our medical cash planFitness discountsFamily friendly policies including enhanced parental pay23 days annual leave, increasing to 25 days after 2 years’ serviceEmployee referral schemeCareer development opportunities