Test Analyst

Our Mission

Happy, healthy pets, make for happy, healthy people.

We aim to strengthen the unique bond between pets and their parents through our innovative products and services, enabled by brilliant colleagues who embody our values of performance, exploration, togetherness, and sustainability.

Our Journey

In 2016 we set out to focus entirely on pet insurance with pets and families at the centre of our business strategy and in 2017 launched a new brand, EveryPaw. To offer our customers a choice of insurance options for their pets, we also focussed on finding the right partners to support our growth ambition and our first big partnerships with Sainsbury and Argos, went live in 2019. Many talented colleagues have joined us, and we now partner with a number of fantastic brands across the retail, charity and financial services sectors. We’ve developed new capabilities, new platforms and new services specifically for our partners to achieve the best customer experience. Over the last 6 years, the number of pet parents we support has grown five-fold to over half a million in 2023. Together we’ve built the leading Pet Partnership business in the UK and are proud to support and engage pet parents every day to ensure happy and healthy pets.

Our ambition

We’re delivering long-term success and growth through empowerment and strong collaboration focusing on our two own brands; EveryPaw and Pet Protect and building great relationships with our partners to provide market leading products, innovative new services, simplicity and a great customer experience. Our goal is to support over 1 million pet parents by the end of 2026.

Pinnacle Pet UK provides great opportunities for those who love pets, want to learn, be challenged and develop. As a team, we are focused on performance and great customer outcomes. We support each other to achieve our individual and collective goals and have a culture where everyone can be authentic, diverse and innovative and truly be the best version of themselves supporting what we do best – pets.

5-month contract (July 2024 start), with an option for extension.

Pinnacle Pet Group (PPG) is a pan-European, fully integrated pet insurer and pet health services provider. We are one of Europe’s largest pet insurance and services organisations, with over 1,400 colleagues supporting over 2 million pets in 8 countries.

The Test Analyst will be responsible for ensuring the quality and reliability of our pet insurance software products. This includes designing, developing, and executing test plans and cases to ensure our software meets all functional and non-functional requirements. The role involves collaborating with development teams, product managers, and other stakeholders to deliver high-quality software solutions tailored to the needs of the pet insurance industry.

Location : Remote or hybrid.

Key Responsibilities

• Be responsible for leading the business delivery testing for different commercial projects.
• Own the testing process by verifying that quality gates and acceptance criteria are met within the quality assurance standards.
• Execute test cases as part of insurance E2E flows.
• Develop comprehensive test plans and test cases in JIRA based on project requirements and specifications.
• Report and manage defects, and work with the development team to resolve them.
• Liaise with different stakeholders, PMs, and BAs to coordinate and represent the testing activities while mitigating test-related risks.
• Communicate with the Test Manager to ensure that efficient testing is delivered per the agreed project needs.
• Perform static reviews of the technical documentation and specification designs.
• Lead triage meetings and report test activity status to the relevant stakeholders.
• Produce Test Exit reports and any additional documentation relevant to the quality gates.
• Provide inputs into defining the appropriate test approach in collaboration with the Test Manager to ensure effective test preparation is produced.
• Ensure the testing covers all pet insurance-specific scenarios, such as quote journeys, policy management, claims processing, payments, and underwriting.

Successful Candidates Will Have

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