Job summary

Do you want to be part of an innovative, dynamic team that is committed to delivering the best care by the best people?

We are looking to appoint people who are as passionate about high quality care as we are.

The four acute Trusts in Humber and North Yorkshire have come together to form the Collaboration of Acute Providers (CAP), to work together on transformational change programmes at scale. Our aim is to use our collective expertise and resources across the acute sector to ensure that people who use our services have timely access to the same standard of high-quality acute care wherever they live and are supported to achieve their best health.

The Collaboration of Acute Providers is hosted by York and Scarborough Teaching Hospitals NHS Foundation Trust and is an integral part of the Humber and North Yorkshire Integrated Care System. As part of a dynamic Programme Team, we are looking for enthusiastic and experienced people to drive our change programme and deliver on our ambitions for our patients

Main duties of the job

o Deal with general enquiries from a range of stakeholders, internal and external clinicians and contacts, in a confidential and sensitive manner. Use own judgement to escalate issues appropriately. Accurately record any messages and provide suitable follow up.

o Maintain electronic diaries for clinical and non-clinical activities including the arrangement of appointments, as required. Resolve any conflicting diary appointments and / or meeting arrangements.

o Provide a confidential administration support as required including organising meetings, collating and maintaining data bases and minute taking.

o Produce letters, reports and other documents as required from dictation or handwritten Take and transcribe notes from meetings.

o Where necessary, input to relevant departmental databases, creating and running reports.

o Monitoring and ordering of stock and stationery supplies.

o Assisting with the induction and ongoing training of new administration team members.

o Reviewing and updating working practices. Following and implementing policies within the team and contributing / proposing changes to policy where necessary.

About us

Our benefits

We offer a range of benefits to support our staff including :

Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants

27 days holiday rising to 33 days (depending on NHS Trust service)

A generous relocation package of up to 30% of salary (capped at £18k) to support with relocation expenses for hard to fill positions where relocation would be an expectation to undertake the role fully. If you would like to discuss a potential relocation package, please speak to the recruiting department / manager.

A variety of different types of paid and unpaid leave covering emergency and planned leave

Confidential advice and support on personal, work, family and relationship issues, 24 / 7, from our Employee Assistance Programme

NHS Car Lease scheme and Cycle to Work scheme

An extensive range of learning and development opportunities

Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job description

Job responsibilities

A full description of the role is available in the attachment : job description.

Please note that if a high number of applications are received this advert may close early. You are advised to submit you application at the earliest opportunity.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff : we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact : .

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

COVID-19 Vaccination Requirements

Our Trust continues to strongly encourage our staff to be vaccinated against COVID19, this remains our best defence to protect our patients, ourselves and everyone else.

Person Specification

Qualifications, Training & Experience

Essential

• Educated to GCSE Level or equivalent. Maths and English at C or above - or equivalent qualification / demonstrable experience.
• Typing skills / qualifications such as RSA 3 / NVQ 3 or equivalent demonstrable experience.

Desirable

Skills

Essential