Job summary

We are looking for enthusiastic, skilled, friendly and kind Healthcare Assistant who have a passion for women's health, to join our team on the Emergency Gynaecology Assessment Unit and Gynaecology Inpatient Unit.

We provide a twenty four hour emergency gynaecology service and admissions unit for emergency and elective admissions over seven days a week. We have a friendly and skilled nursing team working closely with the medics who will support you to provide excellent and compassionate care.

This is an interesting, varied and emotionally demanding area of nursing which is hugely rewarding and we are keen to help you develop to your full potential in this appealing role. You will report to the registered nurses and will need excellent communication skills to engage with patients and colleagues at all levels. You will be encouraged to broaden your skills and knowledge within the field of gynaecology and early pregnancy.

We have a number of roles, full or part time. Day shifts are seven in the morning to seven thirty in the evening and vice versa on night shifts. There are more night shifts than day shifts due to our new staffing model.

If this sounds like a role that you would enjoy and you would like to join our team, we look forward to hearing from you.

Main duties of the job

The healthcare assistant will work as part of the nursing team supporting professionally qualified staff in providing quality care for patients in roles, which are mainly related to direct patient care.

Direct delivery of high-quality patient care ensuring that the dignity and privacy needs of patients are met.

Documentation of care provided using digital systems.

Overseeing of the maintenance of a clean, welcoming and therapeutic environment.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust that provides a range of local acute services to the residents of Worcestershire and more specialised services to a larger population in Herefordshire and beyond.

The Trust operates hospital-based services from three sites in Kidderminster, Redditch and Worcester

Our workforce is over 7,000 strong, and our caring staff are recognised as providing good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to work with us to achieve our Vision - working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours, which we ask all staff to demonstrate, underpin our everyday work and remain firmly at the heart of all we do.

Our objectives are simple :

• Best services for local people
• Best experience of care and best outcomes for our patients
• Best use of resources
• Best people

Better never stops, and our Clinical Services Strategy provides a clear future vision for our Trust, our hospitals, our services and our role in the wider health and care system.

We are proud to have achieved Timewise accreditation - this means we are committed to embedding flexible working within our organisation as a flex positive employer.

Job description

Job responsibilities

Key Duties

To accompany patients where clinical support is indicated

To chaperone patients as required

To undertake basic observations such as blood pressure, pulse, respiration, temperature, height and weight measurements, record and report results to qualified staff

To ensure that patients receive care appropriate to their needs

To assist in the set up and clean down of clinics spaces, trolleys and disposal of clinical waste

To respond appropriately to clinical emergencies

To answer telephone calls and take messages informing appropriate persons of the call

To assist in transfer of patients using correct manual handling techniques and equipment as required

To report to qualified staff, without delay, any change in a patients clinical condition or any concern expressed by a patient about nursing care or medical treatment

Demonstrate knowledge of Health and Safety requirements at work in order to maintain a safe environment

Maintain personal and professional development

Undertake mandatory and essential to role training as required

To always act in a manner that promotes positive working relationships and maintains the professional image of the trust

Communication and Relationships

The Healthcare Assistant's relationship with both staff and patients should be discreet, bearing in mind that all information regarding patients must be kept confidential

Report to the nurse in charge of department matters of concern relating to patients and the department environment

Answer the telephone, refer to appropriate person

Be aware of the need to greet visitors to the department and ascertain the reason for their visit

To ensure the privacy and dignity of patients at all times

Demonstrate knowledge and understanding of health and safety at work in order to maintain a safe environment

To attend departmental meetings as appropriate

Administrative

Reception and telephone duties

Basic computer skills

Stock control and ordering

Cleaning

Maintain cleanliness and tidiness of the area and equipment as instructed ad complete all necessary paperwork relating to this in line with trust guidelines

Person Specification

Knowledge and skills

Essential

Desirable

Qualifications

Essential

Desirable

Experience

Essential

Desirable

Personal Qualities

Essential