German speaking Customer Service Advisor

Job title : German speaking Customer Service Advisor

Salary : £26,500 per annum

Location : Remote, with 1 day per month in the office

Contract : Permanent, full-time

Are you a fluent German speaker with a passion for providing excellent customer service? We are seeking a German-Speaking Customer Service Advisor to join our client’s team. This role is primarily remote, offering flexibility with just one day per month required in our client’s office.

Responsibilities :

• Handle customer inquiries from German-speaking clients via phone, email, and live chat.
• Provide solutions to customer issues, ensuring satisfaction and timely resolution.
• Maintain customer records and accurately log interactions.
• Work collaboratively with team members and management to improve customer experiences.

What We’re Looking For :

Shift Patterns :

You can choose one of the following 5-week rotational shift patterns :

Choice 1 (5-Week Rotation) :

Choice 2 (5-Week Rotation) :

Benefits :

And many more!

If you're a customer-focused individual with German language skills, we'd love to hear from you!

If interested, please apply or send your CV direct to [email protected]