Experienced Administrator - Customer Services

Would you like to be part of the fastest growing renewables team in Scotland that provides support, incentives, and a positive working environment? Also, an option to discuss hybrid working after 3 months in the office, where you will master your role and bond with your colleagues.

Do you want to make a real difference to the environment, all whilst saving our customers real money?

If yes, then we have a fantastic opportunity for you to join our amazing Admin Team, with excellent prospects for progression and personal development! We are looking for customer-oriented individuals who have the drive necessary to ensure our customers have the best solar and heat pump journey.

Your Role

You’ll be helping customers have a pleasant renewable experience from completing DNO applications, telephone updates on their solar and heat pump installation, answering customer queries, and ensuring our customers have the information they need. You must be confident on the telephone, have experience with Excel / Word, and have amazing attention to detail. You should be super organized and go above and beyond to make the customer journey amazing. You will be a great team member while working autonomously in a time-sensitive role. Obviously, outstanding work is rewarded as we appreciate this is not a normal admin job. Everything we do affects our customers, and we strive to ensure their experience is the best to give them a five-star service.

Job Details

This is a full-time and permanent role where you will be working from the office & home so you can still enjoy lots of social interaction with your team.

About Us

Boxergy is the fastest growing renewables installer in Scotland. We install solar panels, batteries, and heat pumps. These technologies cut our customers’ bills and their carbon emissions.

Don’t worry if you have never worked in renewables; we will give you comprehensive training and support. We will also support you after your induction, as we continue to provide full development through all stages of your career.

We will provide you with amazing support and genuine incentives.

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