Job description

We’re looking for a kind, compassionate and resilient Support Worker to join our Vulcan Square service in Tower Hamlets. £, per annum, working hours per week . Benefits include days Annual Leave, pension schemes, staff discounts, healthcare and career progression. Want to feel like you have an exciting future? You’ll feel at home here. Making you feel at home here means helping you thrive in every way. That’s why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren’t token gestures - we’ve thought long and hard about how best to support our team. After all, our people are doing something amazing : helping to transform lives every day. Support Workers will provide support to customers to help them develop the life skills they require to meet the assessed needs of the customers of the service. In some services, this will include providing physical, domestic, emotional and social care. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices. This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation. What you’ll do :   This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead. -If a need arises, deliver all aspects of support to enable a customer to develop independent living skills as appropriate to the individual needs of the customer. In some services, this will include delivering personal and physical care as appropriate-Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation-Participate in the support planning and risk management, as facilitated by the lead Support Worker-Carry out security duties to ensure the safety of the customers and premises-Monitor the CCTV throughout the shift-Enable customers to make full use of community facilities by providing support as directed-Carry out support duties to enable customers to integrate into the community including accompanying the customer to attend benefit agency appointments and meetings, go shopping, to enquire at colleges about possible courses, to visit various public amenities-Report any observations relating to customers welfare-Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements-Ensure Look Ahead Health and Safety policies and local protocols are adhered to at all times-Maintain records as required at the project under the direction of the Support Workers / management-Participate in team meetings / reviews and the general development of the service-Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned About you :   -Exudes a warm friendly presence and open behaviour-Prefers working as part of a group or team-Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement-Flexible-Open to feedback and self development-Has a practical and logical mind and is naturally well organised-Thrives on change and enjoys dynamic diverse environments-Is confident with high levels of self-esteem-Is respectful, articulate and sensitive in style of communication-Is motivated towards excellence and improvement of personal performance with a can do attitude-Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement-Ability to cope positively with challenging and diverse behaviour What you’ll bring : Essential : -NVQ Level or equivalent or experience within charity / social care sector Desirable : - Experience in working with people with Learning Disabilities and Autism About us : Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over services, providing support to around customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard . We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.