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Receptionist
The Belfry Hotel and ResortsSutton Coldfield, United Kingdom, United Kingdom30+ days ago
Salary
£35.00 hourly
Job descriptionExcellent customer service skills with a genuine desire to deliver exceptional experiences to each and every guest Experience working in a hotel would be preferred but is not necessary Experience working with Opera is preferred but not essential Discounted gymmembership and access to team-led fitness sessions, such as our Belfry runningclub Team social eventsthroughout the year Belfry-widewellness programme with external speakers, focusing on ‘mind, body & soul’ The Burnt ChefProject partnership, offering unlimited, fully-funded counselling and mentalhealth support Wagestream accessto all employees – track earnings, saving accounts, and access to wages whenyou want Healthcare schemes : life assurance, 24-hour GP, health cash-plans Employee AssistanceProgramme The Belfry iscommitted to the Hotelier’s Charter, demonstrating our commitment to our people Long service awards Additional paidholiday for long service Reward Vouchers Free meals on shiftin our canteen Annual Belfryawards Team appreciationevents Fantastic resortdiscounts across restaurants, bars, retail, and golf Bed & Breakfastfrom £35 per room Free staff parking Subsidised taxiservice for those who don’t drive Live-inaccommodation for up to 3 months Relocation bonuses Excellent trainingand career opportunities Internal career pathwaysprogrammes Access to TheBelfry Campus Learning Commitment todeveloping our team through apprenticeship programmes Belfry ESGcommittee, dedicated to delivering an environmentally sustainable business Supportingindustry, local and national charities Pledges made on‘Make Good Grow’, offering our team’s expertise and support to good causes
About the role
This role is on a zero-hours contract, you will be workingovernight shifts, from 10 pm until 6 : 30 am.
As a Receptionist for The Belfry Hotel & Resort you will make ityour number one priority to deliver an outstanding, lasting impression to allguests arriving and leaving the resort. No task is too big or small when itcomes to our guests’ needs.
As a Receptionist it will be your role to :
- Ensure the efficient running of reception on a daily basis
- Register guests into the hotel and check them out, deposit valuables into
- Issue guests keys ensuring that the hotel policy is adhered to
- Provide excellent guest service, resolving problems when they arise and identifying opportunities to make guests’ experiences memorable and enjoyable
About you
Belfry Benefits
Wellness
Showing some appreciation
Learning & Development
Making a difference