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Director of Operations, Clinical Assessment Technologies

Director of Operations, Clinical Assessment Technologies

Worldwide Clinical TrialsUnited Kingdom
30+ days ago
Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence.

We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs - in the best possible way.

Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What the Clinical Assessment Technologies Department does at Worldwide

Clinical Assessment Technologies (CAT) is a team of highly experienced clinicians and operations experts whose purpose is to improve clinical outcomes data by reducing data variability associated with lack of training, inconsistent approaches to scale administration and scoring, placebo response, and incorrect source. The members of CAT have extensive industry-related experience stemming from their time working on the site level for sponsors and other service providers. Additionally, the CAT team has conducted more than 75 international Phase I to Phase IV trials and has trained over 7,000 raters.

What you will do

  • Engages with senior management to establish strategic department initiatives and objectives.
  • Accountable for Operational team key performance indicators (KPIs) and associated metrics.
  • Drive identification of process improvement needs and coordinate initiatives to support such activities.
  • Drive new QMD developments, including authoring and reviewing QMD documents and guidance documents.
  • Create and lead CAT committees to further initiatives.
  • Active participant in the identification and development of new service arms and in the improvement of existing service arms.
  • Drive business development activities for CAT, including proposals input, participation in capabilities and bid defence activities.

What you will bring to the role

  • Strong organizational skills, detail- and service-oriented, with excellent management skills.
  • Strong understanding of best business practices with respect to rater training, methodologies, and corporate discipline.
  • Excels in writing and verbal communication skills in order to clearly and concisely present information.
  • Ability to exercise sound judgment and make decisions independently.
  • Clear ability to proactively identify and escalate potential project issues to appropriate CAT and Worldwide staff.
  • Excellent ability to manage, engage, and lead teams to success.
  • Strong proficiency in all MS-Office applications including Microsoft Word, Excel, Teams, and PowerPoint.

    • Your experience

  • Bachelor’s Degree in a Life Sciences major. Prefer a Master’s degree in life sciences, MBA, and / or PMP certification or equivalent.
  • At least 10 years of clinical trial experience with clinical assessments with at least 7 years’ experience with global clinical trials.
  • Preferred at least 3 years’ experience managing team members.
  • Excellent firsthand knowledge of day-to-day operational aspects regarding Phase I-IV clinical research trials and experience working with a Contract Research Organization / Rater Training and Scale Management Organization or other relevant experience.
  • Excellent problem solving and critical thinking skills.
  • Excellent knowledge of SOPs, ICH / GCP / regulatory guidelines.

    • We love knowing that someone is going to have a better life because of the work we do.

    Worldwide is an equal opportunity employer that is committed to enabling professionals from all backgrounds and experiences to succeed and, to that end, we prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and creativity. We know that when our employees feel appreciated and included, they can be more creative, innovative, and successful. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity.#J-18808-Ljbffr