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Project Coordinator

WHYTEMATTERMallusk

30+ days ago

Salary

£26,000.00 yearly

Job description

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Project Coordinator

Whytematter are currently recruiting for an experienced Project Coordinator for a client who are a well known renewable energy company.

The Project Coordinator is an integral part of the team. This role requires an individual to be able to multitask and prioritise work load due to the nature of this busy role. This role will be based in our Mallusk office. This role would have excellent progression opportunities available.

Summary of Duties :

To receive incoming calls and record / manage these efficiently to the required job standard.

Providing support to clients by telephone and email

Logging and assigning response maintenance calls promptly and efficiently

Processing operatives paperwork and closing calls to submit for payment

Responding within agreed time frames, service levels and contract terms to ensure that work orders are met

Targeted KPI’s in relation to contract requirements

Support in cross-training team to cover all aspects of the contract (to allow for absence or holiday leave and contingency planning)

Routine administrative tasks

Liaise and communicate with key stakeholders and clients

Early escalation of any issues or concerns to line manager / client

To undertake additional duties in line with management requests as required

To understand and comply with policies and procedures

Support with applications and certificates from various authorities / clients

To carry out work in a safe and diligent manner

Adhere to the Data Protection Act

Scheduling out daily runs for multiple operatives

Organising the materials for operatives, dealing with suppliers and sub-contractors.

Remain professional and adhere to confidentiality at all times

Calculate engineer performance and bonuses

Person specification :

1 years experience in an office environment

5 GCSE’s to include English and Maths

1 years office experience

Fluent Microsoft Office Experience

Proactive and can work independently with limited supervision

Strong customer focus and professional at all times

Demonstrate high levels of organisational skills

Excellent communication skills

Ability to work as part of a team and to develop and sustain good working relationships, communicating formally and informally with colleagues and customers.

Adaptable with a flexible and positive attitude

Ability to mulitask – large volume of calls

Trustworthy and approachable

Lead by example

Can do attitude