Why choose Reiss?
With the intrinsic sustainability, quality and timeless elegance of our designs, our continued success comes as no surprise. With standalone stores, concessions and franchise operations in over locations internationally, as well as online and app, our presence as a leading luxury brand is well established.
Working at Reiss, our common purpose is to continue to grow our business, to walk in the shoes of our customers, and to be exceptional in everything we do.
For our retail teams this means it means providing elevated customer service, a store environment that stands out in the market and working as a team to meet and exceed both our customers’ expectations and our business goals.
What’s this role about?
As part of our Retail team, you’ll be joining our store in St Ablans as our Senior Sales Associate on a fixed term contract. You’ll be responsible for supporting the day-to-day running of the store and motivating team members to ensure all sales and operational goals are met and exceeded.
What you’ll be doing
- Delivering an exceptional customer service experience
- Supporting the opening and closing of the store
- Inspiring the team to ensure sales targets are continuously met
- Delegating duties and responsibilities to sales team ensuring they deliver and complete to the highest standard in a timely manner
- Assisting the management team in leading the team to meet KPIs for the store
What you’ll ideally bring to the role
A passion for premium or luxury product helps, but we’re open to all customer-facing backgroundsBe able to see things through the customer’s eyesExcellent customer service skillsFlexibility and ability to adapt to changing prioritiesAbility to work in a fast-paced retail environmentHave excellent communication and interpersonal skillsHave excellent organisational and decision-making skillsBe a team playerGood written and verbal communication skillsWhat we’ll do for you
Seasonal business wear allowanceGenerous employee discountRewarding commission structureWellbeing and financial support through our Employee Assistance ProgrammeLow monthly cost health support through our medical cash planFitness discountsFamily friendly policies including enhanced parental pay23 days annual leave, increasing to 25 days after 2 years’ serviceEmployee referral schemeCareer development opportunities