Merchandise Consultant (Strategic Sales)

Knowledge and Specific Job Skills Summary

Applicants will be required to build and develop client relationships to enable the team to meet sales targets. You will have excellent communication skills : you must be fully confident to take on a sales role with the necessary skills required to work with and manage clients, suppliers and colleagues. The role requires passion and creative thinking to ensure that everything we do is a success. In addition to the critical skills and experience that will be needed for this role, the right attitude is also of vital importance. You will be able to demonstrate confidence, positivity and a commitment to excellence in your work and to the success of Fluid Branding.

Key Accountabilities and Responsibilities

• Work with existing customers to grow accounts into long standing relationships
• Understand what our clients are looking to achieve and recognise areas in which we can support them
• Deliver an exceptional level of customer service in every interaction with our clients
• Identify opportunities to up-sell, cross sell and encourage repeat business
• Proactively identify and target new business opportunities through various existing or new channels
• Liaise with suppliers to source products to meet customer’s requirements
• Provide quotations and proposals working with our in-house studio team
• Work closely with our in-house production team to make sure orders are delivered
• Achieve sales targets as agreed with your Merchandise Manager

Person Specification / Core Competencies

Benefits