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Print Production Engineer

Print Production Engineer

CV-LibraryHereford, England, United Kingdom
5 days ago
Job description

This role is covering Herefordshire (HR Postcode) - also covering Gloucester and Newport.

This will be a hybrid position covering Production Printers as well as some office based MFD's.

To carry out service visits to reported calls throughout the companies’ customer base within a specified region. The successful candidate will establish and promote the attributes of a professional service support operation and adapt and develop service needs in line with changes in manufacturer products and functionality.

Responsibilities :

  • Respond to customer service requests for the repair of business equipment and production printers.
  • Carry out fault diagnosis and establish effective repairs through adjustment, cleaning, or replacement of spare parts.
  • Carry out preventative maintenance in accordance with manufacturer guidelines and recommendations from service management.
  • Work with colleagues to help overcome new or unusual faults.
  • Invoke the call escalation process in a timely manner.
  • Inform the customer on the work carried out and gain acceptance to the machine's condition and performance following the service work you have completed.
  • Carry out the installation of equipment sold by the company and ensure the machine performs to the customer's satisfaction.

Job Info

Job Title : Print Production Engineer

Company : CV-Library

Location : Hereford, Herefordshire

Competitive

Posted : Closes :

Sector :

Contract : Permanent

Hours : Full Time

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