Field Service Engineer – In Vivo Imaging

Territory : UK (90%), Ireland (5%) & Nordics (5%)Remote based and ideally living in the Midlands or South UK (Home Counties / London areas)Do you want to work for a global market leading manufacturer and provider of innovative scientific equipment designed to help scientists, researchers, and clinicians solve the world’s greatest health challenges?Are you a current or ex Armed Forces engineers with experience as an Aircraft Engineer, Radar Engineer, Ground Equipment Technician or similar engineering role in the Armed Forces?OR are you a current Field Service Engineer with experience servicing In Vivo imaging equipment?If you said yes to the above and live in either the Midlands or South UK region then continue reading and apply today!The role of Field Service Engineer – In Vivo Imaging :

• Carry out installation, maintenance and repair of the current and future In Vivo instrument portfolio. Provide first line, onsite, user training on Life Science / Diagnostics Systems
• Organising routine maintenance allocated on a monthly basis.
• Ensures that all documentation, Service Data Bulletins and manuals are of the correct revision to undertake service on specific instrument types
• Adopt personal working practices to meet or exceed customer expectations
• Maintain an ethos of working practices that boost personal and team KPIs
• Manage personal service spares issued and inventory records to the highest standard. Ensure all anomalies are quickly and effectively reported and resolved
• Ensure all tools and test equipment are adequate to perform the service required, and that all test equipment issued is calibrated at the times specified
• Complete all Work Orders and associated documentation within a day of completion
• Ensure all E Learning, Expense Claims and Vehicle related forms are retuned on time
• Perform specific and agreed tasks as defined through the Goal statements, already embedded in the Company CultureThe requirements of the Field Service Engineer – In Vivo Imaging :
• Our client is ideally looking for current or ex Armed Forces engineers with experience as an Aircraft Engineer, Radar Engineer, Ground Equipment Technician or similar engineering role in the Armed Forces
• You could also be an existing Field Service Engineer equivalent experience in a scientific or engineering based discipline is preferred but not essential as full training will be given
• You will have an Engineering background by qualification such as a HND, HNC, Beng or equivalent
• Experience in a Customer Service Environment, preferably with Life Science / Diagnostic instrument applications
• Ability to communicate in a professional manner with customers on all levels, providing service information, technical data and general help as necessary
• Strong customer service ethic
• Prepared to travel (average 2 – 3 nights away per week but it could be more as required)
• Full UK / EU driving license and full right to work in the UK without needing Visa sponsorship and no travel restriction