Weekend On-call Coordinator

Company Description

Location : Bamber Bridge

Pay Rate :   £12.00

Shifts available :   Saturday & Sunday 7am-3pm or 3pm-10 : 30pm

What we offer

We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Weekend On-Call Coordinator at Guardian Homecare part of City & County every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.

What you’ll get

• Enhanced occupational maternity and adoption pay
• Enhanced occupational paternity pay entitlement
• Paid training and shadowing
• Death in Service Payment
• Pension scheme
• Benefits and Well-being Platform
• 28 days annual leave (pro rata)
• Cycle to work scheme
• Eligible for Blue Light Card, with access to more than 15,000 discounts nationwide

Job Description

Our On-Call Coordinators are exceptional individuals who handle emergency calls from a range of sources, including service users and their families, care staff, local councils, GPs, health professionals, community services, and other emergency services. As the first point of contact, you will need to work quickly and calmly, gathering essential details and logging information into a computer system. You’ll make critical decisions on how best to address each situation.

Qualifications

Ideally, we would like you to have experience in care, customer service, or a call center environment. However, this is not essential, as we provide full training. We’re more interested in your compassion and ability to care. You’ll need to be resilient and willing to learn new skills and develop your knowledge as part of a close-knit team.