About the Role
Job Overview
- Customer Service Excellence : Deliver outstanding customer service, ensuring a professional and welcoming environment for colleagues and visitors at all times.
- Food Preparation and Presentation : Prepare and present food to high standards, adhering to company guidelines for quality, safety, and compliance.
- Compliance and Record-Keeping : Ensure all company administration, food safety procedures, and record-keeping requirements are met, including temperature logs and allergen management.
- Hygiene and Cleanliness : Maintain a clean and organised work area, adhering to COSHH standards, and assist with general kitchen duties, including pot wash and waste disposal.
- Stock Management : Manage stock and portion control, and follow guidelines to minimise waste.
- Food Safety Standards : Consistently record food and fridge / freezer temperatures, ensure proper storage, and label food items in accordance with food safety guidelines.
- Daily Administration : Complete daily bookwork, including Food Safety Diary entries and compliance with Natasha's law for allergen management.
- Collaborative Working : Work as part of a cohesive team, engaging with Catering Team Leaders, Managers, and other departments across the site to deliver consistent service.
Package Description
11.88per hour(19% Night shift allowance paid between 10pm - 6am)Scheduled working hours will be between the below hours :6am - 10.30pm
Contracted hours available per week :24 hours - working any 4 out of 7 days
18hours -working any 3out of 7 days6.5 hours per day (30 min unpaid break)
All shifts may include working weekends5.6 weeks paid holiday per yearrising to 6.6 weeks upon 5 years'serviceContributable Company pension schemePPE and uniform providedEmployee benefits :
MyHB employee benefits platform with access to :Retail and leisure discounts plus hundreds more
Free Financial AdviceBank your savings into an ISA24 / 7 confidential counselling and advice lineLow cost voluntary insured health plansOnsite subsidised Health and Fitness CentreOnsite canteen10% store discountFree car parkingDeath in Service Benefit (subject to 12 months complete service)Long Service recognition schemeMinimum Criteria to Apply
Previous experience in a catering or hospitality environment, ideally in a fast-paced setting.Minimum Level 2 Food Hygiene and Safety certificates.Strong customer service skills and a customer-focused approach.Ability to think quickly, organise, and prioritise workload effectively.Clear and effective communication skills.Commitment to health, safety, and food safety standards.