Training Administrator

Training Administrator

Location : Leeds (Hybrid)

Contract Type : Fixed-term (9 months)

Job Overview

Reporting to the Training Manager, the position holder will support the L&D function by managing venue bookings for training courses, preparing course paperwork for trainers, sending out joining instructions to learners, recording exam results and gathering feedback.

The position holder will engage with key stakeholders and ensure documents produced and and training recorded in a timely manner.

Key Responsibilities / Accountabilities

Update skill codes in HCM for SIA Top Up training

Produce skills reports as required

Manage nominations for top up training, ensuring joining instructions are sent in a timely manner

Create attendance lists & course paperwork for trainers

Record results on the Qualsafe portal for SIA linked EFAW

Monitor and respond to training in-box

Respond to queries from learners

Send evaluation forms to learners following courses

Receive, monitor and evaluate feedback from learners, highlighting to Training Manager as necessary

Skills and Knowledge

Essential

Ability to create and use spreadsheets

Educated to CGSE standard or equivalent

Exceptional Eye for detail and accuracy with a double check mentality

Excellent written & verbal communication skills, dealing with employees and managers

A good understanding of GDPR in practice

Desirable

Proficient in use of Google & Microsoft Suites

Previous Training Admin experience

Key Performance Indicators

Maintain up to date records

Produce and dispatch joining instructions and course paperwork

Produce regular reports