As part of our growth plans, Credit Style are looking to strengthen our team based in offices just north of Sheffield City Centre. We are part of the Bristow & Sutor Group – employing over 500 people, in debt recovery, throughout the UK.
Basic annual salary of £23,810 + monthly bonus of up to £500. Opportunity to progress career path and gain further qualifications available.
Key elements of the role will include :
- Negotiate commitments to resolve overdue accounts.
- Monitor arrangements and commitments to ensure timely resolution.
- Manage a case management diary system to take appropriate follow up action.
- Review pre-legal debts to ensure suitability and readiness for legal proceedings.
- Initiate county court legal actions for debt recovery and progress to judgment and enforcement through our in-house case management system.
- Work with courts, enforcement agencies and other suppliers to ensure high standards of service are maintained at all times.
- Review and rectify cases that have failed the automated legal process.
- Make and receive collection telephone calls whilst maintaining a professional telephone manner.
- Good team worker, but also be comfortable working alone.
- An ability to work accurately and to a high quality.
- Be a person of integrity and good conduct as required by the SRA.
- Have a strong and reliable work ethic.
To be successful in the role you will need to demonstrate :
Good IT skills – able to adapt and use new systems.Problem solving skills - able to look for solutions and agree these with customers.Confidence in making and receiving telephone calls.A willingness to learn.Clear communication capabilities – both written and verbal.A minimum of 12 months experience in an admin role.The ability to work to targets – earning more based on success.Confidence to deal with a variety of people in different situations.This is a full-time permanent role working 37.5 hours a week, Monday to Friday, based in our Sheffield offices (S3 postcode area).
Benefits include :
Full Training and Career Development.Fruit and Daily Refreshment Offering.Company Pension Scheme.On Site Parking.Life Assurance Plan.Hybrid Role (3 days in the office) after successful completion of 6 month probation.The successful applicant would be required to undertake a DBS and CCJ check and other background checks before an offer of employment is made.
Bristow and Sutor Group is an equal opportunities employer. It promotes a culture where diversity is valued, respected and built upon, attracts and retains a workforce based on merit and ability and is reflective of the communities it is part of.
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