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Business Manager

Business Manager

Heidelberg Materials AGEngland, Somerset, Shepton Mallet
23 days ago
Salary
£45,000.00–£50,000.00 yearly
Job type
  • Full-time
Job description

Business Manager- Mendip Rail

Create and maintain appropriate relationships within the business for the implementation of customer / client account plans to achieve strategic targets and maximize value for Mendip Rail through improved account performance.

Key accountabilities

  • Establish a clear framework for integrated customer relationship management and competitor analysis
  • Create, develop and implement account plans for assigned customer accounts
  • Develop and manage business-to-business relationships with suppliers and promote collaborative cost avoidance
  • Manage interfaces as appropriate with business line commercial, supplier accounts, internal accounts, operational, technical and customer service teams.
  • Collaborate as required to ensure (MRL) secure targeted projects.
  • Facilitate effective integrated market management strategies for business line customer account and core sales in conjunction with business line commercial structures
  • Ensure account ledgers are maintained at an acceptable level and close out queries in a timely manner

Success in the role will be judged on timely and clear delivery of outputs :

  • Year on year customer profit growth through increased share of customer accounts and enhanced margins
  • Establishment of clear commercial plans with business lines
  • Initiation and closure of revenue enhancing opportunities
  • Improvement in customer satisfaction survey including declining rates of queries and customer service cost

    • Job dimensions

    Up-to-date information on the following areas should be provided at objective setting sessions :

  • Account plans - customer performance levels against target.
  • New customer \ sector analysis for development.
  • Major contracts development.
  • Internal communications ie meetings with key personnel.

    • Job requirements

  • Previous management-level experience in a commercial role
  • Demonstrable success in accounts strategy / management (preferably key contractors / specifiers / building materials) and creation of commercial business plans
  • In-depth knowledge of quarry products
  • Wide network of contacts within the industry
  • Management / Leadership Skills

    • Self-starter

  • Ability to work independently as well as lead a team
  • Excellent communication skills
  • Open minded to new ideas
  • Negotiation and influencing skills
  • Analytical and problem-solving skills
  • Ability to motivate and manage a team

    • Education / Qualification

  • Education / Qualification

    • University degree or equivalent higher qualification not essential

    What's on Offer :

    Salary £45,000 - £50,000 Depending on Experience

    Frome

  • Employer of choice : Armed Forces Covenant (Silver) / Disability Confident Committed / 5% Club (Gold) / Mates in Mind / Clear Assured (Foundation) / MPQC / Youth Employment / CTP / School & University Outreach / Gradcracker / Wellbeing for Life
  • Compensation Package : Bonus incentives / Generous Pension Schemes up to 15% / Life Assurance
  • Work Life Balance : 25 days holiday (excluding bank holidays) / Agile working / Flexible working / Holiday purchase / Sabbatical
  • Family Friendly : Enhanced policies such as Maternity / Paternity / Parental Leave / Neonatal / Adoption
  • Social Values : paid Volunteering Day every year / Communities (LGBTQ+, Network of Woman, Woman in Science and Engineering (STEM), Armed Forces)
  • Wellbeing : Employee Assistance Programme (EAP) / Mental Health First Aiders / Cycle to Work / Employee Benefits portal including Gym discount / Free eye tests / Discounted Private Medical cover