Sales Support Administrator

Are you a positive, self-motivated and personable individual, driven by delivering a high-quality service to clients?

The Company

Krome Technologies is a dynamic, people first technology consultancy delivering a wide portfolio of IT services and solutions across all industry sectors. Our core focus is assisting our clients with achieving their business goals through relevant and forward-thinking technology solutions.

With passion, a high level of integrity along with proven success, we work with our clients as a trusted business partner, advising on how, with appropriate technology advancements, we can help achieve their current and projected business demands.

Our talented people drive us forward, and we believe in encouraging a strong culture of Community, Confidence, and Integrity.

The Role

As a Sales Support Administrator, you will be a pivotal part of the Commercial team, responsible for working with various departments to ensure a seamless sales process. Working closely with the Business Manager and Client Success teams, you will manage tasks like preparing quotes, liaising with vendors and suppliers, and managing processes related to specific client projects. Your role is crucial in delivering exceptional customer service and maintaining efficient operations.

Responsibilities : Quote Management

Prepare and manage quotes for opportunities created by the Business Manager / Client Success teams by liaising and building relationships with suppliers and vendors and ensuring accuracy in the presentation of quotations.

Vendor and Client Liaison

Liaise & collaborate with suppliers / vendors to maximise efficiencies in product sourcing, pricing, and lead times and ensure best value for the business.

Project and Stock Management

Manage project stock levels, generate ad-hoc reports and handle stock catalogues and price list updates for specific clients.

General Administration

Support various administrative tasks like scheduling, and dealing with client queries related to refresh projects, new starters, and ongoing long term managed projects. This will involve an element of interaction with the client directly.

Requirements :

Previous experience in a similar administrative role and the ability to provide outstanding client / customer serviceAny experience within the IT industry will be advantageousA collaborative and helpful nature and strong communication skills - excellent written and spoken English essentialSolid experience of MS Office applications

Outlook / Word / Excel / Teams skillsGood maths skills / the ability to work with numbers accuratelyExcellent attention to detail and strong organisational skills, with the ability to work to tight deadlines in a pressurised environmentHighly personable with great team player skills

the ability to interact fairly and respectfully with internal and external teamsA positive and proactive attitude with strong problem-solving skills and the willingness to be flexible and responsive to all work and project requests in an agile environment

This is a Monday to Friday role 9 : 00am

5 : 00pm based at Kromes HQ in Chertsey (Surrey)

The Package

22,000 - £30,000 Basic (depending on experience)

Benefits

4% Employer Pension ContributionFlexible Annual Leave Package (25 days, plus Bank Holidays, increasing with Length of Service)Employee Assistance ProgrammePrivate Medical Insurance (applicable after 5 years service)Learning and Development Programme, aimed to support Career ProgressionMonthly Employee Recognition Awards (Extra Days Holiday or Amazon Voucher Rewards)Long Service Recognition Awards for 5, 10, 15 years+Complimentary Breakfast Available (8am

9am Mon to Fri)Complimentary Tea / Coffee and Fresh Fruit Available All-dayFully Stocked Beer / Wine Fridge for Friday After Work DrinksDiscounted Corporate Gym MembershipCycle to Work SchemeShower FacilitiesFree Private Car ParkStaff Break Out Room with Pool TableModern, Open Plan, Office EnvironmentRegular Company-Funded Social EventsCompany-Funded (Voluntary) Participation in our Charity EventsElectric Vehicle Charging Points are available at our Chertsey Head Office

Inclusion & Diversity

Krome Technologies is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive work environment free from discrimination, where all employees are treated with dignity and respect. All aspects of employment at Krome including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, colour, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, or veteran status.

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