Are you an exceptional and experienced Operations Manager

or Director of Operations seeking an exciting opportunity to join a

well-established hotel team? We are looking for a dynamic leader with the

ambition to grow alongside our expanding portfolio and an unwavering dedication

to the success of the hotel. You will thrive on precision, possess a meticulous

attention to detail, and demonstrate a passion for excellence in every aspect

of operations.

In this pivotal role, you will partner with the General Manager to

lead and elevate all facets of hotel operations, ensuring seamless service

delivery and operational excellence.

Located in a vibrant part of the city, close to excellent

transport links, this is an incredible opportunity to join a prestigious brand

and make your mark in a thriving hospitality environment.

Why join us :

• Warm and Welcoming Atmosphere : 160 bedrooms, a

vibrant restaurant and bar, and flexible conference and banqueting spaces catering

up to 600 covers – all designed to create unforgettable memories for every

guest.

environment, collaborating with the brand, owners, and management company to

ensure the hotel's success.

generous bonus scheme and additional pension contribution

off F&B across the leaf HOSPITALITY portfolio and Hilton worldwide

career development opportunities

wellness program

What we're looking for :

Manager / Director with at least 3+ years in senior hotel management. Ideally

experienced working in a multi-layered stakeholder environment (brand, owners,

management company).

hotel operations, including Rooms, F&B, and Events.

in budgeting, forecasting, and achieving financial targets.

ability to mentor and motivate high-performing teams, ensuring every detail

contributes to the hotel's success.

sound health and safety knowledge and awareness, ensuring the well-being of

both guests and team members.

guest experiences and driving satisfaction scores.

including a willingness to work weekends when required, ensuring a constant

on-site presence for key events.

Example key responsibilities :

ensure every guest leaves with memorable experiences.

mentorship and development to department heads to ensure alignment with hotel

and brand standards

processes, and ensure compliance with brand and management company standards.

and observe service excellence. Ensuring all opportunities to maximise

profitability are being explored.

advisor, driving operational strategies to meet and exceed financial and guest

satisfaction goals.

This hotel is managed by leaf HOSPITALITY who is a hotel

management company that has one simple value that underpins everything we do :

be excellent. We work with branded and independent hotels. Our vision is to be

a leader in the market where every member of our team plays a part in

delivering excellent service to our guests, owners, and team members.

Apply now and be part of a company where excellence is not just a

value but a way of life!

BeExcellent #BeHuman #HaveIntegrity