Business Support Manager

An exciting opportunity has arisen for a Business Support Manager to join a busy multi service charity based in Coventry, working full-time, 37.5 hours per week. In return, we offer a competitive salary of £35,000 per annum, and a contributory pension scheme. Annual leave of 26 days + bank holidays with an additional day's leave for every 2 years of service up to a maximum of 29 days per annum. Valley House offers a comprehensive in-house training programme, access to a range of accredited training, subsidised nursery places for staff and an Employee Assistance Programme.What We Do : The charity has a fully trained staff team providing Supported Accommodation to victims of domestic abuse and with complex needs. We have an on-site Children's Nursery that provides full day care for pre-school children.We are looking for a reliable, flexible and committed individual who can : Provide support to the CEO and Directors of the organisation as required.Oversee the management and effective running of all back-office systems and functions of the organisation, including ensuring a reception cover rota is in place Monday to Friday, 8.30am to 4.30pm.Lead on Health & Safety, HR, Property Management and IT for the organisation.Line management of a range of personnel within the organisation.The successful candidate will have : Level 5 Diploma in Business Administration or equivalent or relevant experienceLevel 5 Certificate in Human Resource Management CIPD or equivalent or relevant experienceExperience of managing HR, office systems and administration functionsProven and successful track record of people management, including team management, recruitment, training, motivation, retention, and performance managementExperience of reviewing and drafting policies and proceduresProficient in using software for information management and reportingKnowledge of employment law, HR issues and best practiceKnowledge of health and safety legislationExcellent communication skills, verbal and writtenExcellent organisational skillsAbility to plan, prioritise and organise own workload and that of other staffAbility to translate strategic aims into operational practiceAbility to work to tight deadlines with conflicting and competing demandsAbility to implement and manage changeA flexible and proactive approach to all elements of the role.This post requires a satisfactory DBS check.The hours of work are 37.5 hours per week, Monday to Friday, 8.30am to 4.30pm.The closing date is 12 noon on Monday 31 March 2025 and interviews will be held on Thursday 3 April 2025.For details about Valley House please visit our website www.valleyhouse.org.uk

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