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Reservations Agent

Reservations Agent

BelmondOxford, England, United Kingdom
2 days ago
Job type
  • Temporary
Job description

As a Reservations Agent at Le Manoir aux Quat'Saisons, you will be part of a team that provides outstanding and engaging service to our guests to assist them in planning and booking their stay. Your role will be pivotal in delivering an exceptional guest experience, ensuring every interaction creates lasting memories for our guests. If you are looking to develop your skills and be part of the future of luxury, this is your moment.

Primary Responsibilities :

  • Creating friendly and efficient service to our guests, making reservations to a high standard.
  • Attention to detail ensuring all information is captured to create memorable stays for our guests.
  • Provide information about the hotel to our guests through engaging storytelling.
  • Assist with all administrative tasks that are required with the team.

Requirements : What You Bring :

  • Warm, genuine and approachable character.
  • Previous reservations customer service experience.
  • The care to deliver truly memorable experiences for our guests.
  • Applicants must have eligibility to work in the UK.

    Please note this is a Fixed Term Contract until January 2026.

    Benefits : What We Offer :

  • Competitive salaries with generous service charge.
  • Complimentary and preferred rate experiences at our iconic destinations as well as Guest Experiences here on site.
  • Dedicated hospitality-specific benefits platform and many more.
  • We strive to create an environment where our employees can thrive both personally and professionally. With a commitment to your ongoing development, you'll have the opportunity to learn and grow alongside some of the most talented individuals in the industry. Join us and be part of creating unforgettable moments for our guests, communities, and each other.

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