Fire Alarm Service and Commissioning Engineers

Typical Responsibilties

• To work with and under instruction from Customer Services Team Members, complying with work instructions, company policies and Health and Safety procedures.
• To maintain a working knowledge of simple circuits and measuring devices and an understanding and respect of electrical circuits as well as undertaking training courses where necessary.
• To act as a Company Ambassador. You must be smart in appearance, pleasant in attitude and capable of communicating diplomatically to strengthen customer relationships.
• Regular routine servicing and reactive maintenance of our clients’ Fire Alarm and associated systems.
• With relevant training, commission our clients’ Fire Alarm and associated systems.
• Maintain an accurate and high standard of Customer, Company and Personal paperwork.
• Undertake ‘On-Call’ duties as part of your Area Team.
• Any other duties commensurate with the role.

Person Specification

Candidates shall be able to demonstrate the necessary qualifications, experience, skills, and traits to meet the requirements set below. Requirements for the role shall be evidenced on the application form and in the interview process. Please use the following as guidance when completing the further information section of your application form.

Qualifications

Qualifications

Essential / Desirable

To be identified by

Full Electrical based qualification such as City & Guilds, ONC, HNC etc

Essential

Application

Experience

Experience

Essential / Desirable

To be identified by

Experience of working within the electrical / electronic sector

Essential

Application

A working knowledge of electrical circuits & measuring devices

Essential

Application

Experience of working with Fire Alarms and associated systems

Desirable

Application

Familiarity with safe working practices and Health & Safety requirements

Desirable

Interview / Application

Skills / Abilities

Skills / Abilities

Essential / Desirable

To be identified by

Excellent customer service skills

Essential

Interview / Application

Competent using technology such as laptops, measuring devices, smart phones etc

Essential

Interview

Ability to maintain accurate records whilst regularly submitting customer and company paperwork in a timely manner

Essential

Interview / Application

Good interpersonal skills and the ability to work as part of a team

Essential

Interview

Excellent oral and written communication skills

Essential

Interview / Application

The ability to communicate effectively with staff at carrying levels throughout the company

Essential

Interview

Other

Other

Essential / Desirable

To be identified by

A thorough understanding of relevant British Standards, in particular clauses relating to servicing, maintenance and commissioning

Desirable

Interview

A genuine interest in your work with an enthusiasm and willingness to learn

Essential

Interview / Application

Full, valid driving licence

Essential

Interview