About The Role
The basic salary is £27,500 plus a quarterly bonus of up to £2,000, meaning you can earn up to £35,500 annually. Main Responsibilities :
- 40 hours on rota basis, including some evenings and weekends
- Conduct expert surveys of customer’s kitchens, that ensure accurate measurements for the design process
- Record all information electronically in-line with GDPR
- Maintain exceptional customer journey by providing outstanding service, top quality surveys and great communication to customers
- Support the showroom team to improve planning skills, provide feedback and reduce errors within the business
- Ensure high quality plans by auditing in advance of order / delivery, providing feedback to develop designers’ skills
In addition to any other duties, as a responsible personyou must ensure that you have read, understood and adhere to polices and procedure relating to Health and Safety, and your responsibilities located in the Integrated Management System (IMS) Responsibilities document
What Wren offer :
Staff discount on purchasing a kitchen after 1 year's continuous employment!Free annual eye tests as well as a contribution to new glassesGreat personal development / internal promotion prospects - Fantastic career progressionExcellent training schemeHigh-quality IT equipment / software including our in-house CAD systemBusiness vehicle / fuel card / equipment / uniform provided25 holiday days (plus bank holidays)About You
Essential Skills and Knowledge :
Full UK manual driving licenceExcellent attention to detail and error checking skillsHighly organised, able to manage own time and multi-taskExcellent communication skills - both written and verbalBe process-driven and analytical while working efficientlyAble to provide excellent service and expert knowledge to customersProblem-solver, willing to think outside the box with a positive attitudeStrong computer skills - confident picking up new softwaresDesired Skills and Knowledge :
Previous experience of conducting home measures / surveysExperience using a CAD or planner softwareKnowledge of kitchen installation / legislationKnowledge of plan checking or error checkingPrevious experience working in the kitchen industry