Role : Customer Service Advisor
Location : Colne, near Burnley
Permanent
Salary : £25,000-£26,00pa + bonus
I am recruiting for a well-established organisation in Colne who are seeking a permanent Customer Service Advisor to join their team ASAP.
Key responsibilities
- Making outbound calls to existing business customers, providing excellent customer service and spotting opportunities
- Generating leads for the sales team – the main duty of your role will be to do a service review with existing customers, and look for opportunities for upsell – this will then be passed to the sales team to close the deal
- Developing excellent working relationships with the business customers
- Liaising with customers via a number of communication channels, providing prompt correspondence
- Discussing the company products in a knowledgeable and professional manner
- Keeping the company database up to date and accurate
- Working within a target driven environment
- Always providing exemplary customer service
The ideal candidate will have the following skills, experience and attributes :
Previous experience working within a call or contact centre environmentIdeally some experience working in sales or a target driven environment - this role will be targettedA motivated self-starter, who wants to pick up the phone and is ambitious and keen to make salesPositive and professional demeanourAble to work in a fast paced environmentIn return, you will receive :
A salary of circa £25,000pa-£26,000paExcellent company benefitsGreat progression opportunities as the business are growing quicklyWorking within a friendly and fun environment – culture is key here and the business is a fantastic place to work!Interested? Please click apply now and I will be in touch if your application has been successful!